King Coal Chevrolet Co in Oak Hill including address, phone, dealer reviews, directions, a map, inventory and more

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1508 MAIN ST EAST
Oak Hill, WV 25901

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Reviews of King Coal Chevrolet Co

Overall Rating:

4.5 (out of 5)

100% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always great service

Reviewed by Lesher, Tannya from Oak Hill, WVFebruary 27, 2021

I am always treated with respect, kindness and compassion when I bring my 2015 Chevy trax in to be serviced/repaired. As a woman I always worry I am going to be treated like I am uneducated. This is definitely not the case at King Coal chevrolet. They are so awesome and professional. I will always bring my vehicle to these folks because I am treated like I matter. I am not just another number or another dollar to them. I appreciate everyone of you at King Coal. Keep up the great work.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.7 (out of 5)

Car owner

Reviewed by ABC from Anytown, WVJanuary 08, 2021

Went for a repair. Then they end up messing up something else. Said they didn?t but when the looked they seen where their mistake was. They was going to make me wait to fix the issue. Said they would work me in. Very poor service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (304) 469-2901.

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

2021 Silverado 2500

Reviewed by MICHAEL MCCAULEY from Oak Hill, WVNovember 03, 2020

Great people. I buy all my cars and trucks from them because they are honest and fair.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for the wonderful feedback! If there is anything else that we may do for you, please do not hesitate to reach out and let us know. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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