1100 Washington Ave
Huntington, WV 25704

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Reviews of Dutch Miller Chevrolet

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

When arriving to pick the vehicle up, no information was

Reviewed by Marlena Smith from Salt Rock, WVSeptember 04, 2025

When arriving to pick the vehicle up, no information was given as far as what type of service was done to the car. Got a print out and that was it. The invoice stated that air filters and oil was changed but the dash readings were not reset. Oil life showing 10 percent life left and same on the air filters. Assuming they felt that because this is on a fleet program that I was on a need to know basis and didn?t need to know.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst Dealership ever

Reviewed by Emily from Ironton, OhJuly 28, 2022

This was my first car from this dealership. Long story short my 2022 has been in this dealership shop since February and it’s July for a check engine light. The customer service is non existent. No one will help me when I call or stop by all I get is the run around. I filled a complaint with Hyundai in hopes they will help me. I wouldn’t recommend this dealership to anyone.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello there! Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (304) 529-2301 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Impeccable service even if you’re out of state!

Reviewed by Mrs Marshall from Southfield, MIApril 11, 2022

Thank you Stephen, Braiden and Josh for making the purchase of my dream car come true!!! The process was seamless and you each went above and beyond to provide excellent customer service! I never thought about buying a car from West Virginia since I live in the Auto Capital but you are my new go to spot!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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