Alan Webb Chevrolet in Vancouver including address, phone, dealer reviews, directions, a map, inventory and more

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3712 NE 66th Ave
Vancouver, WA 98661

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Sales: 866-934-8748

Used Cars: 866-928-9159

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Alan Webb Chevrolet

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

910 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The service dept. sucks. I have been taking my truck...

Reviewed by brooks1951October 21, 2021

The service dept. sucks. I have been taking my truck there for the last 2 1/2 years So that would be a total of 5 times for oil changes. Out of the 5 times , 3 of them was not good. 1- made appt on line, got there and they said I made no appt. instead of working me in, they told me to come back in 2 weeks. 2- Had service done and tires rotated. Picked up truck got home and found out they did not reset the computer. Had to drive 7 miles back to dealer to get it reset. 3- Had service today, Tires rotated. Got home and they did not put the correct pressure in the tires. Had to do it myself at home. When you pay 30.00 for tire rotation you should not have to do it yourself. I will now be taking my truck to Carr GMC from now on.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach to our Service Manager, Floyd Quiding, to discuss this matter at 360-574-1131 ext 231 or floydq@alanwebbautogroup.com.

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

John the salesman and Keith the sales manager are very...

Reviewed by hudsonj2891October 20, 2021

John the salesman and Keith the sales manager are very very good at what they do an awesome people to work with as well as the whole team at Alan Webb Chevrolet you guys are awesome I’ve bought three Chevys from you guys now and I can continue and will continue to keep buying my cars and Chevys pick ups from Alan Webb and referring all my family and all my friends to Alan web Chevrolet thank you very much and you guys have an awesome day you guys rock xxxx yeah!!😎😎😎👍👍👍

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Gerald, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that ohn and Keith were a great team. We look forward to seeing you and your new Equinox in the future as well as your Silverado! Have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Things went better than I expected, great job ,thank you...

Reviewed by bigtimm50October 15, 2021

Things went better than I expected, great job ,thank you everyone for great customer service

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Tim, Awesome! We are pleased to hear that we exceed your expectations by providing great customer service. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your Sierra in the future. Take care and enjoy your new truck! Sincerely, Your Alan Webb Chevrolet Auto Family

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Alan Webb Chevrolet

We have a strong and committed sales staff with many years of experience satisfying our customers' needs.

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