Titus-Will Chevrolet Buick GMC Cadillac in Olympia including address, phone, dealer reviews, directions, a map, inventory and more

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2425 Carriage Loop SW
Olympia, WA 98502

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Sales: 360-357-5517

Used Cars: 253-514-0756

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Titus-Will Chevrolet Buick GMC Cadillac

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

638 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Titus Will is the place to go!

Reviewed by Artistic floral designs from Ocean Shores, WA.November 07, 2020

Bought a Buick Encore from Titus Will and am very happy. The SUV is great and the service was excellent. Our salesman was Richard Eakin and he was very professional with no pressure. He was only concerned that we got the vehicle we wanted. I have bought over 100 cars since 1966 so I consider myself a dealer expert and these people are good.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best Buying Experience Ever!

Reviewed by tamsue from Silverlake. WaFebruary 21, 2020

I shopped for a car two weeks straight. I drove the palisade at 3 different dealerships. I drove 4 other third seat suv’s. I came back to Titus Will to purchase and It was the best buying experience I’ve ever had. Came in to see how much they would give me for my trade. They matched another dealer’s price with no hassle. When I left to think about it, they didn’t pressure me or act pushy. Coralie was my sales lady, she knew I really didn’t prefer white and she got me the most beautiful color by trading to another dealership without me even asking. She has 20 years of experience and is so professional with so much knowledge. The finance guy was great. Came back to buy the car 3 days later and it was all detailed, stickers pulled off and full tank of gas. I highly recommend this dealership!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to rate your experience, tamsue. I'll pass your kind words along to Coralie. We appreciate your business and look forward to serving you again. :)

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Buyer beware!

Reviewed by Stephen from Lacey, WaAugust 18, 2019

First off my salesman Jobe was great, I have nothing bad to say about him. We had a issue that was unrelated to him about the vehicle we were looking at not being able to be found but he got it there and was friendly and helpful the whole process. I implore you though to take your time when you get into the finance director Josh’s office. He is very good at his job in the fact that he can spit papers at you with great speed and can get you in and out. My wife and I ended up signing something we didn’t want nor was even explained unlike every other paper placed before us. My mistake for not taking my time. We were able to cancel and I have no issue there. My issue was when I brought the papers in to Josh his lack of customer service was like nothing I have seen in any purchase ever. He was extremely rude, got very heated and basically called my wife and I liars. I will personally never buy a vehicle from this man again and I will tell everyone I know about this.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for taking the time to review your experience, Stephen. I'm sorry that we failed to meet your expectations. Josh is well liked by our customers and he feels terrible for any misunderstanding or frustration involving him. We don't like rushing through the paperwork process for the reasons you describe, but when our customers are short on time we want to be respectful of their time. Please know that there was never any attempt to deceive you or sell you anything you didn't need and I'm sorry if we failed to communicate that properly when you returned. Please feel free to contact me directly if you have any additional questions or concerns. Thank you. Sincerely, Trevor Will, twill@tituswill.com

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

About Titus-Will Chevrolet Buick GMC Cadillac

Titus-Will Cars is Washington's #1 new and used car dealer. We proudly serve Olympia Lacey Shelton Chehalis Centralia Yelm Fort Lewis Dupont Lakewood Tacoma and beyond. We specialize in bad credit auto loans and stock 200 vehicles of all makes and models under $10000. We also sell new Hyundai Chevrolet Buick Pontiac GMC and Cadillac models. Love the price love the people love your Titus-Will.

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