Bud Clary Chevrolet in Longview including address, phone, dealer reviews, directions, a map, inventory and more

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1030 Commerce Ave
Longview, WA 98632

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Sales: 888-660-5994

Used Cars: 877-805-1132

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 5:00pm

Reviews of Bud Clary Chevrolet

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

194 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Buyer beware

Reviewed by Jim woodruff from Longview WashingtonOctober 21, 2021

Got taken by bud clary. Buyer beware. There trade in allowance is terrible! It does not feel good to be lied too. Wont be back.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Steve Poulson is NOT a service writer I’d ever recommend....

Reviewed by Ripcityfan4lifeAugust 15, 2021

Steve Poulson is NOT a service writer I’d ever recommend. I brought my truck in for a blown differential under warranty. I was told parts would take 1-2 days and my truck would be done by the following Monday or Tuesday, Wednesday by latest. It’s been a week since I brought my truck in. It took two days for warranty to authorize the repairs. Yet today my truck is still sitting untouched. They would NOT provide me with a loaner vehicle. And did NOT help with setting me up with one thru an outside source. I had to go get one on my own and pay the additional $25 per day outside what warranty covers. And they will only cover for eight days. I’m at day six and beyond the eighth day, I will be left to pay the full rental vehicle price. Steve called me essentially a liar when I parroted back what HE told me about when the parts and work would be done. I am waiting to speak to the General Manager of this Dealership. I am beyond livid. Sorry isn’t going to cut it. Not when you have NO problem taking my work and leaving me hanging with ZERO follow thru. It’s like thanks for the work, but we don’t give a xxxx about customer service. PS: So far the store general manager is trying to excuse away the situation and not make anything right. And from reading responses from the “Owner”, they apparently do not care truly about YOU. STAY AWAY FROM THIS DEALERSHIP PSS: July 14,2021: They called to tell me my vehicle is done, but now their employee damaged my vehicle. They are responsible now to give me a rental! I’m down. DONE with this Dealership. Shame on Bryce Clary and this Dealership incompetence!! How much longer am I without my vehicle? PSS: Juy 26, 2021: Picked up my truck to find several ussiues with the body work, via an auto appraiser. The Owner and GM, Martin Southwick, are going to rectify the shoddy bodywork. PSSS: July 30, 2021: Went back AGAIN to STILL find issues with the bodywork! PSSSS: Aug 2, 2021: I finally got the truck and I am waiting for Martin Southwick, the GM, to tell me what they want to offer me for diminished value: PSSSSS: Aug 11, 2021: I received an email from Martin, and it was a slap in the face. They want to offer me $165 using some garbage method, for diminished value. THEY damaged my truck! I gave THEM the opportunity to fix it and they couldn't even do it right the first time, let alone the secone?!?! I sent Martin a response demanding $2800 as what a local Appraiser told me I am entitled to, or I will just take them to court. And all the time I have wasted going back and forth pointing out their lack of quality. They do NOT care about YOU!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

STAY AWAY!!!

Reviewed by Ripcityfan4life from Kelso, WAAugust 15, 2021

Steve Poulson is NOT a service writer I’d ever recommend. I brought my truck in for a blown differential under warranty. I was told parts would take 1-2 days and my truck would be done by the following Monday or Tuesday, Wednesday by latest. It’s been a week since I brought my truck in. It took two days for warranty to authorize the repairs. Yet today my truck is still sitting untouched. They would NOT provide me with a loaner vehicle. And did NOT help with setting me up with one thru an outside source. I had to go get one on my own and pay the additional $25 per day outside what warranty covers. And they will only cover for eight days. I’m at day six and beyond the eighth day, I will be left to pay the full rental vehicle price. Steve called me essentially a liar when I parroted back what HE told me about when the parts and work would be done. I am waiting to speak to the General Manager of this Dealership. I am beyond livid. Sorry isn’t going to cut it. Not when you have NO problem taking my work and leaving me hanging with ZERO follow thru. It’s like thanks for the work, but we don’t give a xxxx about customer service. PS: So far the store general manager is trying to excuse away the situation and not make anything right. And from reading responses from the “Owner”, they apparently do not care truly about YOU. STAY AWAY FROM THIS DEALERSHIP PSS: July 14,2021: They called to tell me my vehicle is done, but now their employee damaged my vehicle. They are responsible now to give me a rental! I’m down. DONE with this Dealership. Shame on Bryce Clary and this Dealership incompetence!! How much longer am I without my vehicle? PSS: Juy 26, 2021: Picked up my truck to find several ussiues with the body work, via an auto appraiser. The Owner and GM, Martin Southwick, are going to rectify the shoddy bodywork. PSSS: July 30, 2021: Went back AGAIN to STILL find issues with the bodywork! PSSSS: Aug 2, 2021: I finally got the truck and I am waiting for Martin Southwick, the GM, to tell me what they want to offer me for diminished value: PSSSSS: Aug 11, 2021: I received an email from Martin, and it was a slap in the face. They want to offer me $165 using some garbage method, for diminished value. THEY damaged my truck! I gave THEM the opportunity to fix it and they couldn't even do it right the first time, let alone the secone?!?! I sent Martin a response demanding $2800 as what a local Appraiser told me I am entitled to, or I will just take them to court. And all the time I have wasted going back and forth pointing out their lack of quality. They do NOT care about YOU!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Bud Clary Chevrolet

Bud Clary Chevrolet in downtown Longview has been serving the Pacific Northwest since 1959. We are open 7 days a week. We are one of the largest Fleet and Commercial Auto Dealerships in the state. We offer special internet pricing posted on the web and in every vehicle in stock for your convenience.

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