Lee Johnson Chevrolet

By far the worst customer service, and service I have ever experienced at any factory authorized dealership, period. If you decide to take your vehicle here, shame on you, because you are putting everyone else on the road around you at risk. Not only are you putting your own life at risk, and others by being a customer at Lee Johnson, you also may open yourself up to an insurmountable quantity of legal ramifications if you injure or kill other people with your vehicle due to accepting delivery of a vehicle with compromised safety systems. This is saddening because I thought I trusted a Kirkland staple who helped fund our beloved Peter Kirk Park baseball field that my Dad and grandfather took me to as a child. Instead, if you give any of your money to this conglomerate, get ready to be shamed for noticing that other parts of your vehicle have been damaged after you receive your vehicle from being repaired that you just bought from them. For me the straw that broke the camel's back is the complete neglect to actually verify the SAFETY of the vehicle. When a CV boot is torn upon tear down or reassembly, and that grease is allowed to get on the brakes and tire, this can and will easily cause an accident in the rain leading to deaths. (Also I "just" love fighting that you are the only people who have touched or even lifted the car since you sold it to me, but somehow the CV boot that didn't have any issues the day before you changed the differential is my fault.) I have worked as a person who calibrates/certifies/signs off for the final test drive verifying all safety systems that can be safely tested operate within manufacture specification for the vehicle safety systems in the collision industry for one of the largest shops in the state. This includes analyzing that the tech/mechanic has properly done their job correctly, and also inspect if the hours they spent match the appropriate hours designated by the manufacture for the given tasks. What I found in this case made my heart sink. No Chevrolet employee with an ethical conscience should ever let a vehicle go off the premise that knowingly had compromised brakes and tires from grease contamination, because people lives are at stake, and it is a responsibility as a mechanic to do the right thing and speak up if you see something that could cause others harm, even if you were the person who accidentally compromised a vehicle component. For me having signed off on so many commercial/military aviation parts for a large portion of my professional career of which I will be held accountable for forever, seeing this blatant disregard to the safety and wellbeing of all motorists is not only grounds for a lawsuit, but morally unacceptable. So after they have seen the brake pads are contaminated, the boot is leaking, obviously from the detailed photos I sent before they even asked me to drive there and said it was fine having seen the photo's, then they say here are your keys, you can take your car, but the boot is discontinued, and on back order and should come within the month. Without cleaning any of the contaminated brake system or tire, just sent me on my way with hopes and dreams in a monsoon. This is after my car sat there for a month three days ago. In Bellevue they care about their reputation the way the brand should be taking care of the customers who are enthusiastic about the products. I can't reiterate enough, especially people who are not extremely car savvy and feel they can navigate understanding all aspects of purchasing a used vehicle or having service done, it's very big risk for you to be taken advantage of by the staff of Lee Johnson. They absolutely don't care about your safety, or schedule. Forget about if they damage the car they just sold you, only to have it sit on their lot or tell you that the $1300 optional paint matched caliper they chipped the paint off in 9 places is not a big deal, we'll get you an aftermarket paint pen to fix it. :(

The entire team was professional and welcoming. Dee made the process smooth and easy. He took the time to understand my needs and was able to address all of my questions using a deep understanding of the vehicles. I will recommend Dee to anyone looking to purchase a new vehicle.

Great dealership with a pleasant staff to work with. Damarea Dunnigan does a fantastic job of communicating in detail each step of the buying process.