Evergreen Chevrolet in Issaquah including address, phone, dealer reviews, directions, a map, inventory and more

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1601 18th Ave NW
Issaquah, WA 98027

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Evergreen Chevrolet

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

352 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Andrew Wight went above and beyond to help me make a

Reviewed by Ms. DCFebruary 24, 2022

Andrew Wight went above and beyond to help me make a purchase. I had a very specific list of requirements and he stayed in contact with me every few days with new vehicles to check out and frequent updates on inventory. I'd had a previous experience (not at Evergreen) where I'd been taken advantage of. So Andrew was especially careful to be completely honest and transparent. I felt complete trust in him. Although I didn't make my purchase at Evergreen, it will definitely be the first place I look next time I'm car shopping. And I wouldn't hesitate to recommend Andrew for a straightforward and honest purchase.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. The Evergreen Chevrolet Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Horrible Integrity / Customer Attitude

Reviewed by Chris B from Issaquah, WAJanuary 19, 2022

I had a bad experience combined with a complete write off of me as a customer by the GM (Tony) before he even heard my full question. I would avoid this dealership. I arrived to order a new vehicle and have my trade in evaluated today. NO service lights were on upon my arrival. The GM and others borrowed my key and checked out my vehicle (while I was left inside the showroom). After their look, they proceeded to tell me the "Service Engine Soon" light was on and implied this would take $2500 off the value of my car. It didn't matter much in the moment, as they proceeded to tell me that they could not order a new vehicle for me until 2023 (even though that's why I was there in the first place - a deception in itself vs. just telling me that on the phone when I asked before I came in). Upon starting my car and departing the dealership, there was indeed now a "Service Engine Soon" indicator lit up on my dash. I couldn't figure out why the light was not on when I arrived but it was after they looked at the car. I called the GM (Tony) to ask what, if anything, may have been done that could trigger an indicator to come on (i.e. run diagnostic, plug in computer, start with gas cap open, etc.) to see if this could be explained. Tony became immediately defensive, would not let me finish explaining the situation or my question...he simply said "take your business elsewhere." So I did. The experience itself was curious, but the GM's response has made me absolutely distrust this dealership and how they handle a potential customer. There are much better dealers elsewhere. P.S. I happened to have a picture of my dashboard prior to the visit and emailed it to the sales rep to show my mileage (no service now indicator light) and an after picture (which now showed indicator light on). The GM's response was don't care, don't bother. If this is the way the GM handles a potential customer, I cannot imagine how poorly his team may treat them after a sale. Bad culture. Avoid.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 4

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

I had a bad experience combined with a complete write off...

Reviewed by Chris BJanuary 18, 2022

I had a bad experience combined with a complete write off of me as a customer by the GM (Tony) before he even heard my full question. I would avoid this dealership. I arrived to order a new vehicle and have my trade in evaluated today. NO service lights were on upon my arrival. The GM and others borrowed my key and checked out my vehicle (while I was left inside the showroom). After their look, they proceeded to tell me the "Service Engine Soon" light was on and implied this would take $2500 off the value of my car. It didn't matter much in the moment, as they proceeded to tell me that they could not order a new vehicle for me until 2023 (even though that's why I was there in the first place - a deception in itself vs. just telling me that on the phone when I asked before I came in). Upon starting my car and departing the dealership, there was indeed now a "Service Engine Soon" indicator lit up on my dash. I couldn't figure out why the light was not on when I arrived but it was after they looked at the car. I called the GM (Tony) to ask what, if anything, may have been done that could trigger an indicator to come on (i.e. run diagnostic, plug in computer, start with gas cap open, etc.) to see if this could be explained. Tony became immediately defensive, would not let me finish explaining the situation or my question...he simply said "take your business elsewhere." So I did. The experience itself was curious, but the GM's response has made me absolutely distrust this dealership and how they handle a potential customer. There are much better dealers elsewhere. P.S. I happened to have a picture of my dashboard prior to the visit and emailed it to the sales rep to show my mileage (no service now indicator light) and an after picture (which now showed indicator light on). The GM's response was don't care, don't bother. If this is the way the GM handles a potential customer, I cannot imagine how poorly his team may treat them after a sale. Bad culture. Avoid.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Evergreen Chevrolet

At Evergreen Chevrolet it's all about you. At our dealership customer service comes first and the sale comes last. We take the time to show you the vehicles you are interested in so that you can make the best decision. Once you decide it's the car for you we will see if we can come to terms. There will be no hard sell at Evergreen Chevrolet . Just easy going customer service reps.

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