Five Star Motors Inc. in Aberdeen including address, phone, dealer reviews, directions, a map, inventory and more

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212 S Boone St
Aberdeen, WA 98520

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Sales: 866-484-5030

Used Cars: 866-630-5335

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Five Star Motors Inc.

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

25 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Never Fixed the Problem........Easier to Just Lie

Reviewed by Rebecca from Aberdeen, WashingtonApril 09, 2021

2018 Buick Encore became difficult to start (in 2020) Check Engine Light came on. Took in ASAP for Service at Five Star Auto in Aberdeen, Washington. Told a new Battery was installed. Same problem persisted. Check Engine Light on again. Took in ASAP for Service. Was told the Check Engine Light CODE stated "Car needs to be Driven More". Increased the number of miles/days driven Problem persisted. Check Engine Light on again. Took in ASAP for Service. Same response. This scenario went on for almost a YEAR. As I substantially increased the number of miles/days driven (18 to 20 miles every other day) the Service Rep then told me that if I did not feel like driving to let my car run in the driveway for at least an hour daily or every other day because the battery had a lot of electronics it was responsible for and my car was getting old. Sorry but I am not that STUPID and did not follow that really bad advice. Within 5 days, of my last visit, the problem returned and Check Engine Light back on. Took my Car ASAP to Titus in Olympia, Washington (Apr 2021). PROBLEM FOUND. BAD BATTERY CABLE. This problem should have been found the 1st time or at a bare minimum the 2nd time. I was repeatedly lied to and was made to feel the problem was my fault. Oh and there is no Check Engine Light Code that states "Car Needs to be Driven More" .

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Rebecca, it is disappointing that you did not receive the 5 star experience we strive to give all of our customers. When you have a moment please reach out to me directly to discuss in hope to make sure it doesn't happen again. Regards, Allen Erickson - General Manager - allene@fivestarmotors.com

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Warranty check service

Reviewed by Patricia an frank Gordon from Aberdeen Washington 98520July 04, 2019

I would give a ten for service at five star very pleased with my new car salesman was very helpful I would recommend people an I have done so to buy a car from five star car dealers

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for the great review Patricia!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Service, quick and reliable!

Reviewed by Barb George from HoquiamMay 07, 2019

The folks at Five Star have always been keen on service! Great Job and thanks to the ENTIRE TEAM! Such a great contribution to our community!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Glad we could get you taken care of Barb!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Five Star Motors Inc.

Five Star Motors in Aberdeen WA. also serving Hoquiam WA. and Montsano WA. is proud to be an automotive leader in our area. Since opening our doors Five Star Motors has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Toyota Scion or used car or truck we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit no credit or are a first time buyer we will work hard to get you into the car or truck you choose.

Five Star Motors has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules and as always Five Star Motors offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority and our staff is committed to achieving this goal in every aspect of our business.

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