Loyalty Chevrolet Cadillac in Williamsburg including address, phone, dealer reviews, directions, a map, inventory and more

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543 2nd St
Williamsburg, VA 23185

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Sales: 877-808-3428

Used Cars: 877-841-0150

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Loyalty Chevrolet Cadillac

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service great people

Reviewed by Thomas Jones from Williamsburg, VaNovember 26, 2021

Great service great people like Mallory Bishop and Joel Bishop, Mallory always updates me and keeps me informed on what’s going on with my car in Joel that’s the best service in town they even smile great place !!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service experience

Reviewed by Jeff from Williamsburg, VANovember 08, 2021

Mallory Bishop did a fantastic job servicing our vehicle. The work was completed in a timely and professional manner. The technicians did a great job. Thank you!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great dealership!!

Reviewed by Erin from Richmond, VAOctober 17, 2021

I can’t say enough good things about my experience with Clint Payne with Loyalty Chevrolet and Cadillac. I let him know that I had my eye on a 2021 Suburban and he was in close contact with me for several months while we waited for one to be available. When one came in he made sure to do everything we could beforehand to make the process quick and efficient when I got their to trade in my vehicle. I was in and out in under 2 hours!! Everyone at their location was welcoming and so nice. This is the place to go if you are looking for a new car!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Loyalty Chevrolet Cadillac

At Loyalty Chevrolet and Loyalty Cadillac we offer a new kind of car buying experience. One built on trust and transparency. Commitment to customers and community. One that fulfills your expectations to get a good honest deal on a new or used car. Fair value for your trade. Total service satisfaction. And a lifetime of valuable service and guarantee benefits. Our motto ?You can expect more from us? is lived by every sales and service associate across our dealerships right here in Williamsburg and throughout our Loyalty family dealerships in Richmond. And it?s evident in our value-added program Lifetime Loyalties: no charge for oil and filter changes no charge for state inspections no charge for towing within 50 miles of the dealership and a lifetime engine guarantee. When the time comes for a new or used Chevrolet or Cadillac maintenance or repairs we hope you?ll think of Loyalty first. You can expect more and will get more from us.

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