Koons of Tysons Chevrolet Buick GMC in Vienna including address, phone, dealer reviews, directions, a map, inventory and more

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2000 Chain Bridge Rd
Vienna, VA 22182

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Sales: 855-307-0236

Used Cars: 855-339-7493

Hours Toggle

Sales Department

Sun 11:30am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun 8:00am – 4:00pm
Mon 7:00am – 10:00pm
Tue 7:00am – 10:00pm
Wed 7:00am – 10:00pm
Thu 7:00am – 10:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Koons of Tysons Chevrolet Buick GMC

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

1067 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Sales and finance good.

Reviewed by lambuhlJune 29, 2022

Sales and finance good. Follow up poor. We had to call 3 days before the paper tags expired. We talked to a sales manager about getting a second key. He said he would reach out to prior owner. A week later we called again and left a message with sales manager and offered to buy a key ANF fob if they could program it. We had not heard anything in over 2 weeks. Poor

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing. We are sorry that our team was not more communicative or helpful after your purchase. We aim for excellent communication and are sorry to see that we dropped the ball. If there is anything else we can do to get your tags and fob, please let us know. Best, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

Overall Experience 2

Customer Service 2

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service manager Bill was very responsive and got the

Reviewed by gmb9000June 27, 2022

Service manager Bill was very responsive and got the issue resolved quickly. I was informed of daily progress as parts needed arrived at dealership. Work was carried out in a timely manner and I was back on the road quickly. I would highly recommend Bill and his team at Koons Tysons Buick Chevrolet.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the great review! We are thrilled to hear that Bill delivered such a successful service experience. Drive safely, and we hope to see you back again at Koons Tysons Chevy Buick GMC!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kevin was our sales rep and was most patient, helpful,

Reviewed by ta-ccbrooksJune 25, 2022

Kevin was our sales rep and was most patient, helpful, and knowledgeable. We are delighted with the car and with our buying experience.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the kind review! We are thrilled to hear that you had a successful purchase experience working with Kevin and the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Koons of Tysons Chevrolet Buick GMC

Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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