A member of the Cars.com family
A member of the Cars.com family
2000 Chain Bridge Rd
Vienna, VA 22182
Sales: 855-307-0236
Used Cars: 855-339-7493
Sales Department
| Sun | 11:30am – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | 8:00am – 4:00pm |
| Mon | 7:00am – 10:00pm |
| Tue | 7:00am – 10:00pm |
| Wed | 7:00am – 10:00pm |
| Thu | 7:00am – 10:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Vienna, VA that carry Chevrolet, GMC, Buick
Overall Rating:
4.5 (out of 5)
89% recommend this dealer
1067 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Sales and finance good.
Sales and finance good. Follow up poor. We had to call 3 days before the paper tags expired. We talked to a sales manager about getting a second key. He said he would reach out to prior owner. A week later we called again and left a message with sales manager and offered to buy a key ANF fob if they could program it. We had not heard anything in over 2 weeks. Poor
Dealer Response
Thank you for sharing. We are sorry that our team was not more communicative or helpful after your purchase. We aim for excellent communication and are sorry to see that we dropped the ball. If there is anything else we can do to get your tags and fob, please let us know. Best, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646
Maximum rating = 5
Service manager Bill was very responsive and got the
Service manager Bill was very responsive and got the issue resolved quickly. I was informed of daily progress as parts needed arrived at dealership. Work was carried out in a timely manner and I was back on the road quickly. I would highly recommend Bill and his team at Koons Tysons Buick Chevrolet.
Dealer Response
Thank you for the great review! We are thrilled to hear that Bill delivered such a successful service experience. Drive safely, and we hope to see you back again at Koons Tysons Chevy Buick GMC!
Maximum rating = 5
Kevin was our sales rep and was most patient, helpful,
Kevin was our sales rep and was most patient, helpful, and knowledgeable. We are delighted with the car and with our buying experience.
Dealer Response
Thank you for the kind review! We are thrilled to hear that you had a successful purchase experience working with Kevin and the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back!
Maximum rating = 5
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
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