Midpoint Chevrolet Buick GMC in Rocky Mount including address, phone, dealer reviews, directions, a map, inventory and more

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17801 Virgil H Goode Hwy
Rocky Mount, VA 24151

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of Midpoint Chevrolet Buick GMC

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

105 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor customer service

Reviewed by Scamp from Ronoake, vaOctober 31, 2019

Poor customer service! A vehicle caught my eye as I was passing by. Stopped and looked at it. A salesman was walking out the door, I flagged him down and offered $1,000 less than asking price. I had business to conduct in Rocky Mount, told the salesman I would be back in a little while. Came back 30min later. The salesman said he didn't have time to check on my offer and sent me to another salesman. I offered $1,000 less than asking price and told him I would be paying in cash and would take care of the DMV paper work. He looked at me and shook his head "NO" and said, "we are actually bumping the price of the vehicle up." What!!!!!!! All I can say is "WOW"! The absolute worst experience ever.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

BEST BUYING EXPERIENCE, HANDS DOWN!!

Reviewed by Tammie E. from Roanoke, VAMarch 12, 2018

Chris Kidd you go out of your way to provide excellent customer service! I finally found someone that listened and delivered exactly what I asked for, this was not easy because of bad experiences with other dealerships...you have restored my faith! Thank you so much for your professionalism and being a man of your word!!! Such an easy and pleasant experience! If you're looking for someone that will go above and beyond please stop by or call Kris! You can find car salesmen with cocky attitudes everywhere but Kris is one in a million! Thank you!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service and maintenance of truck

Reviewed by Terry from Smith Mountain Lake, VaDecember 17, 2017

Very friendly staff. Prompt with appointment times. Excellent advice regarding anticipated service and repairs. The facilities are almost new and very customer oriented. All repairs were performed correctly and in a timely manner. The staff goes out of their way to make customers feel comfortable and appreciated. A special shout out to Shannon in the service dept. I really like this dealership and the way I have been treated for the past 4 years. I have recommended them to others.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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