1073 W Mercury Blvd
Hampton, VA 23666

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hampton Chevrolet

Overall Rating:

4.4 (out of 5)

88% recommend this dealer

312 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This dealership is close and always has a great selection

Reviewed by ibechtelJanuary 23, 2026

This dealership is close and always has a great selection of new and used vehicles. Great experience

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

I call they say they will get back to me tomorrow,3 days

Reviewed by thomasb91January 19, 2026

I call they say they will get back to me tomorrow,3 days later they call. I had to go up there and make the guy wait on the phone with the insurance company. Otherwise he was gonna hang up and tell me he was gonna call me tomorrow.. I told him you stay on hold. I’ll stand right here.. The transmission was put in fast and seems to be working, but the guy at the desk needs to learn how to communicate with people if I’ve only made two car payments and the transmission goes out. I think I sit priority on the list if you want a five star rating.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealership has been the VERY worst dealer I have

Reviewed by Stephanie from Newport News, VA 23601January 15, 2026

This dealership has been the VERY worst dealer I have ever had to use, from the very first day i purchased it. They are complete rip offs. They say free oil changes, but then say you have to pay for tire rotation, which is $40. Doesnt sound free. I honestly hate this car and wish I would have driven further to purchase from another dealership. Now they want to charge me $200 to tell me I have leaves under my car and that MIGHT me the burning smell I smelt. What kind of diagnostic is that?????? Then every single time I bring it in they want extra items added and tell me if I don't then I wont have a warranty. This includes turning down a tire rotation. what does that have to do with my engine or transmission, etc. This place needs to be shut down. I will most definitely be reporting them to the BBB. They can't keep overcharging people and constantly threatening them. It is literally a fight every single time I have to deal with them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hampton Chevrolet

At First Team Automotive, we are proud to have developed a reputation of serving our customers and community for the last 70+ years. Our commitment to you starts even before you enter our dealership, and continues long after you drive off of the lot. We are committed to being a “different” kind of car dealer and remain committed to helping you Enjoy Your Ride as a member of the First Team family. As part of our commitment to you, we are proud to offer our First Team Forever program. First Team Automotive is the only dealer group in Hampton Roads to offer First Team Forever on all new and most pre-owned vehicles. When you purchase a new or pre-owned vehicle with First Team Forever, you receive a Nationwide Powertrain Warranty, oil changes, state inspections, parts and service guarantee, and towing assistance - all FOREVER! So what exactly do you get?

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