1073 W Mercury Blvd
Hampton, VA 23666

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hampton Chevrolet

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

307 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The Advisor David was non attentive.

Reviewed by Gaines from Hampton, VANovember 18, 2025

The Advisor David was non attentive. My vehicle was brought in at 8am; I took the day off work to get my car serviced. At 3pm I had to reach out on status of my vehicle and wasn't given any reassurance if it was going to be looked at. I never had to follow up on a service repair; usually the advisor shows great customer service and does a check in. My concerns were not important to him. When he did call the next day in the afternoon to give the prognosis he didn't know the specifications of the part. I had to ask several questions to get the correct answer. Prefer not to be paired with him again.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service.

Reviewed by BILLY ADAMS from VirginiaBeach,VirginiaNovember 07, 2025

Excellent customer service. Andy and Emad were great to work with.Would highly recommend the dealership for business. Truck was ready as promised and all work complete.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Customer service was very good and performed maintenance

Reviewed by KJAY22September 23, 2025

Customer service was very good and performed maintenance Services on vehicle in a timely manner with limited wait time.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hampton Chevrolet

At First Team Automotive, we are proud to have developed a reputation of serving our customers and community for the last 70+ years. Our commitment to you starts even before you enter our dealership, and continues long after you drive off of the lot. We are committed to being a “different” kind of car dealer and remain committed to helping you Enjoy Your Ride as a member of the First Team family. As part of our commitment to you, we are proud to offer our First Team Forever program. First Team Automotive is the only dealer group in Hampton Roads to offer First Team Forever on all new and most pre-owned vehicles. When you purchase a new or pre-owned vehicle with First Team Forever, you receive a Nationwide Powertrain Warranty, oil changes, state inspections, parts and service guarantee, and towing assistance - all FOREVER! So what exactly do you get?

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top