212 E 5th St S
Big Stone Gap, VA 24219

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Sales: 276-523-0130

Used Cars: 276-523-0130

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 12:00pm

Reviews of Freedom Chevrolet of Big Stone Gap

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very friendly staff.

Reviewed by Larance Middleton from Big Stone Gap, VaSeptember 01, 2025

Very friendly staff. In and out quickly for service. Sales staff offered to let me go get lunch and test drive until they were done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your wonderful review, Larance! We're thrilled to hear that you had such a positive experience at Freedom Chevrolet. Our team prides itself on being friendly and efficient, and we're glad you enjoyed the quick service. We appreciate your feedback and hope to see you again soon for your next visit! Sincerely, The Team at Freedom Chevrolet

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Maximum rating = 5

1.0 (out of 5)

Took new truck in less than a year ago for front end

Reviewed by Tommy fleenor from Big stone gap vaJuly 11, 2024

Took new truck in less than a year ago for front end problems had 2 new tires put on a complete front end alignment all repairs done under warrenty now got a oil change an front end is wearing out new tires again. 1500 miles past warranty an this dealership wont fix it but sure will price me 2 new front tires. Why would i buy two new tires an put them on truck only to have them completly wore out in less than a year????? Thia is a local dealership to me gave them a chance twice to make problems rite but now i guess its all on me to have to pay for repairs fixed now that bumper to bumper warranty is expired. Not a good dealership to take care of customers

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

What a great staff!

Reviewed by ChevygirlApril 20, 2023

What a great staff! You feel comfortable and at home. Staff goes out of their way to make your experience great!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

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Maximum rating = 5

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