Key Chevrolet of White River in White River Junction including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

32 Key Auto Dr
White River Junction, VT 05001

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Sales: 802-428-4127

Used Cars: 802-732-2067

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Key Chevrolet of White River

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Terrible ordering experience

Reviewed by pjm from PLAINFIELD, NHApril 08, 2022

This was the worst possible experience attempting to order a vehicle from this dealership. I provided a deposit and was told it would be about three months. I waited patiently for three months with no information whatsoever from them. I then called them to find out when my truck would be arriving, and they told me that my truck wasn't coming and that I'd have to submit a new order and wait another three months. At worst, they lied to me and they never submitted my original order, or at best, they are incompetent because they never bothered to even check on my order and communicate any issues to me. There was never any offer of any compensation for their mistakes and no offer to figure out how to reduce the the wait for a second order. Nothing! It was an overall terrible experience. They apparently feel that they have enough customers and that they don't need or want my business (or yours).

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Key Chevrolet of White River Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.3 (out of 5)

No good

Reviewed by Mark McClintock from WHITE RIV JCTMay 19, 2020

I purchased a used truck from key. It had eighty eight thousand miles on it. Took it back to months later to show them the rust was coming over the rear wheels both sides. The girl in service said she would try to get them to split the cost of the repair. Today they told me I'm on my own. So I spent thirty thousand on a rust bucket. BUYER BEWARE

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don't be bullied into dealer financing

Reviewed by Jaikenhall from White River Jct, VTDecember 09, 2019

William is the only reason I purchased my car from Key. He was very helpful, sent pictures and even a video of the car before I came to look at it. He was easy to work with and unlike many other salesmen, he offered information without being pushy. He worked hard to make sure I was not taken advantage of. I would recommend William to anyone looking to buy a car. He is more of an advocate than a salesman. I told one of the managers William is the best part of the dealership and they should do everything they can to hold on to him. He is one of the first car salesman with integrity. Thank you for the help. I’ll be sure to find him the next time I need a car. The dealership was not a place I would recommend. I was lied to by Chris, the sales manager about the bottom dollar price on the car I was looking at and then it was lowered online the following day. He pushed papers around telling me what a great deal it was and wanted me to believe his lies. I knew from the second I met him I didn’t trust him. Then, after I was told I could have the new internet price I was told by Jay, the internet manager, I would have to finance through them to make the deal. There was no deal at this point... I was buying the car at the listed price. He said he needed to make the contract. My advice is if you want to shop at Key make sure William is your salesman.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Key Chevrolet of White River

At Key Chevrolet of White River our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Chevrolet of White River we're committed to delivering you a purchase experience that exceeds your every expectation. Not only do we have the lowest prices but the pricing information discussed and presented by our team will always be clear and uncomplicated. Experience the KEY DIFFERENCE!

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  • No cost, no-hassle negotiation
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