1675 Shelburne Road
South Burlington, VT 05403

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Sales: 802-800-2185

Used Cars: 802-800-2185

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Key Chevrolet GMC Cadillac of Burlington

Overall Rating:

1.6 (out of 5)

81% recommend this dealer

179 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Avoid this place at all cost!

Reviewed by J St Amour July 31, 2025

Avoid this place at all cost!! I replied to a Facebook event from the dealership promising deals on cars. I got a message back that I was confirmed for 2 PM. I called yesterday, spoke with Zach to verify this was a real event. He verified it was indeed, a real event, stated the dealership was really slow, so management was doing this to get people in. No deals to be had, and no VIP treatment. The sales person was good however had no clue about the event I have purchased a number of cars through Shearer and also once through Key Motors… Never again I have contacted the Attorney Generals office for assistance

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealership has a strict policy of charging a $700.

Reviewed by Roger Lambert from Burlington, VTFebruary 14, 2025

This dealership has a strict policy of charging a $700.00 "Documents Fee". This is pure, unadulterated profiteering. There are Chevy dealerships who will not do this. I will be giving my business to them.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Purchase took an extremely long time with an appointment.

Reviewed by Poissant from Burlington, VTJanuary 23, 2025

Purchase took an extremely long time with an appointment. Apparently they give out unlimited number of appointments for the same time. No features were reviewed at pickup and we had to figure out everything on our own. Then we found out it had a long standing recall they had not taken care of and when we called because the lights for towing would not work they would not give us a loner while fixing it. Every time we called we get a run around, leave multiple messages with managers and never get a call back. Very poor service.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Key Chevrolet GMC Cadillac of Burlington

Key Chevrolet Buick GMC Cadillac of Burlington is proud to be Burlington's best bet for GM vehicles. Whether you're looking for a new or used vehicle we have fuel friendly commuter cars reliable SUVs for family vacations new trucks to help with the yard work and that perfect addition to your commercial fleet.

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