4050 3500 S
West Valley City, UT 84120

Get Directions

Sales: 801-438-7510

Used Cars: 801-438-7498

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Salt Lake Valley Chevrolet

Overall Rating:

1.8 (out of 5)

65% recommend this dealer

26 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I would like to formally express my disappointment with

Reviewed by Claudio Escobar from UtahFebruary 10, 2026

I would like to formally express my disappointment with the service I received during my recent recall appointment, specifically regarding my interaction with one of your service workers, Isaac. After being informed via text by Isaac that my vehicle was ready, I immediately requested a ride back to the dealership. Unfortunately, that ride never happened. Isaac ended his shift and left without confirming transportation for me, and he did not respond to any of my subsequent calls or text messages. Being left without communication or assistance caused me a great deal of unnecessary stress and inconvenience. At no point I was informed that he was ending his shift or that alternative arrangements were being made. I believe this reflects a lack of care and professionalism that I did not expect. I would appreciate an explanation for how this situation occurred and would like to know what steps will be taken to ensure this does not happen to other customers in the future.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I would like to formally express my disappointment with

Reviewed by Claudio EscobarFebruary 10, 2026

I would like to formally express my disappointment with the service I received during my recent recall appointment, specifically regarding my interaction with one of your service workers, Isaac. After being informed via text by Isaac that my vehicle was ready, I immediately requested a ride back to the dealership. Unfortunately, that ride never happened. Isaac ended his shift and left without confirming transportation for me, and he did not respond to any of my subsequent calls or text messages. Being left without communication or assistance caused me a great deal of unnecessary stress and inconvenience. At no point I was informed that he was ending his shift or that alternative arrangements were being made. I believe this reflects a lack of care and professionalism that I did not expect. I would appreciate an explanation for how this situation occurred and would like to know what steps will be taken to ensure this does not happen to other customers in the future.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us,Claudio. We understand your disappointment regarding the service you received during your recall appointment, especially with your interaction with Isaac. It's concerning to hear that you were left without communication or assistance, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly at Salt Lake Valley Chevrolet to discuss your concerns further. Our team is committed to providing high standards of service and your feedback is invaluable in helping us improve. The Management Team at Salt Lake Valley Chevrolet, (801) 969-8221

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

You need to know how awful is this dealership, they super

Reviewed by romanavalonprtNovember 08, 2025

You need to know how awful is this dealership, they super dishonest people pranking me and costumers, i offered $73000 , sales person his name is Cameroon said his manager agreed on price, than he demanded my driver's license ,after that they started laughing at me and saying the price is $83000... something unhealthy is going on at this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience, Romana. We understand how important clear and consistent communication is during the car-buying process, especially when discussing pricing and agreements. At Salt Lake Valley Chevrolet, we strive to provide accurate information and a professional experience for every customer, and your feedback will be shared with our team to help review and improve our communication and sales procedures. If you’d like to go over your experience in greater detail, feel free to get in touch with us directly. Your concerns matter to us. The Management Team at Salt Lake Valley Chevrolet, (801) 969-8221

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Salt Lake Valley Chevrolet

We know we're not the only Chevrolet dealer in Salt Lake City trying to earn your business but we strive to be the best at getting you into the perfect Chevy. The knowledgeable sales team at Salt Lake Valley Chevrolet is standing by to help you pick the very best Chevy for your needs and our service department will be there to keep your new car or truck running flawlessly for years to come. That's why Salt Lake Valley Chevrolet, only a half-hour south west of Salt Lake City, is a trusted source for all things Chevy near Salt Lake City. See what sets us apart from other Salt Lake City Chevy dealerships!

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