Doug Smith Chevrolet in Spanish Fork including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1341 N Main St
Spanish Fork, UT 84660

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Sales: 888-235-7522

Used Cars: 888-235-9689

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of Doug Smith Chevrolet

Overall Rating:

4.1 (out of 5)

77% recommend this dealer

22 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Horrible service

Reviewed by J.O from payson, utahNovember 30, 2021

I would give them zero stars if I could. I bought a used Yukon and brought it in for service where they "performed and oil change" on it then brought it back to do a coolant service and transmission service. Now it has started leaking coolant after their service. Rod told me it was head gasket problems and that it had failed some tests and that is the only answer. I told him put it back together and I will pick it up. When I picked it up Rod told me it was all faulty equipment and it was the radiator cap. Seams fishy. So I drove it and the car was fine, fast forward 1500 miles, tool it to a different mechanic because it was acting weird. Now the mechanic calls me and tells me the oil obviously wasn't changed causing extra wear on the bearings in the lower end of the motor. Now nobody at Doug smith wants to talk to me and all they can say is "well that isn't standard practice." Well now I'm on the hook for replacing the motor or rebuilding it and Doug smith wont take credit for their suburb work they did on my vehicle. It is still drivable but it has early stages of rod knock because of the performance of their shop. Keep in mind the vehicle was previously owned by a Chevy mechanic and all maintenance has been performed on time and with the correct equipment. Now Jason over parts and service told me that it will be a few days before they get back to me because he has to do inventory. Ya put the customer on the backburner for the vehicle you messed up. I look forward to hearing from them and will update the review if they decide to step in and fix it or the solution they work out.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

used car purchase

Reviewed by IA from Price UtahAugust 29, 2021

Sales people were very friendly and helpful with no pressure. Bought a used vehicle and pleased with the service. Did not pay the extra amount for the cleaning of the vehicle and opted for the standard cleaning. The vehicle was not even vacummned properly and dirt was even under the floor mats. Window were washed and very streaked. Got the vehicle home and re cleaned the inside.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

New car purchase

Reviewed by BRIAN WALTERS from Fairview, utApril 26, 2021

Great place to buy a truck. No pressure sales and knowledgeable staff. Fastest sale I have ever had

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Doug Smith Chevrolet

If you live in the Provo UT area and are looking for used Chevy cars for sale at a great price you've come to the right place. Our customers can choose from a large selection of used Chevy trucks cars and SUVs. But we're more than just a used Chevrolet dealer. Our used car inventory has something for everyone. And just because your budget requirements have you looking for a good deal on a used car you don't have to skimp on quality. Every used car sold at our dealership receives a comprehensive safety inspection for years of reliable service.

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