4502 St. Michael Dr
Texarkana, TX 75503

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Orr Chevrolet

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible customer service. Dishonest.

Reviewed by Mike Cloud from Cleveland, OHMay 25, 2023

I made arrangements to fly in from Cleveland, OH to pick up a new Tahoe Orr had on the lot. They had multiple weeks notice that I was coming to pick up the vehicle yet when I arrived they had not checked the truck over and the sound system did not work . They held me up for hours while they 'fixed' the problem- brought the truck around front and told me it was fixed- it wasn't. I left drove back to a reputable dealer in Ohio and low and behold they had never change out the part they said was defective. Ohio dealer had it fixed in 20 minutes. No apology from Orr- they were more interested in me signing up for On-star so the sales person could get a $225 bonus.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Mike, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 280-7349 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Mason was great ??

Reviewed by TYRONDA MCCOY from Camden, ARApril 07, 2023

I bought from the te arkana dealership. Mason was patient, calm, and knowledgeable.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Tyronda, we're happy you found our staff to be so supportive during your experience here at Orr Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

On my brand new 2023 Chevy traverse

Reviewed by Charles Mccullough Jr from Queen City, TxDecember 08, 2022

My second new car though Rob he?s an awesome salesman

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Charles, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Orr Chevrolet

Hello my name is Billie Jean : ) It looks like you found a new Pre Loved Vehicle at one of my Orr Auto Dealerships. As I approach my 8th year in the car business I look forward to helping you make your car dreams come true. The reason my customers keep coming back is because I will always answer your calls. Please call me at 903-949-6529 or feel free to text 903-733-5875 If you're thinking of a new car Call "Billie Jean!" Michael Jackson wrote a song about me. Maybe you will too!

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