800 N. Central Expy.
Richardson, TX 75080

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Sales: 214-306-8427

Used Cars: 214-736-4425

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Reliable Chevrolet

Overall Rating:

3.3 (out of 5)

92% recommend this dealer

1364 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Outstanding customer service was provided by Advisor Bill

Reviewed by JB Faubion from Richardson, TXDecember 09, 2025

Outstanding customer service was provided by Advisor Bill Mullin. He is a great guy and I trust him to take care of the servicing of our Chevys. He doesn't try to sell me something that isn't necessary and he answers all of my questions to my satisfaction.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

AMAZING SERVICE!

Reviewed by Ismael from GREENVILLE, SC.November 10, 2025

AMAZING SERVICE!! Online quote and then the purchase, and I was treated as A FRIEND!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We deeply appreciate your wonderful feedback about your experience with us! It brings us great joy to know that you found our service outstanding from the online quote process through to your final purchase. We are thrilled that our team made you feel welcomed and valued like a friend throughout your visit. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. Thank you for choosing Reliable Chevrolet, and we look forward to serving you again in the future!

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Maximum rating = 5

2.0 (out of 5)

They advertise a good price on a pre-owned to get you to

Reviewed by Jay from Plano, TXSeptember 25, 2025

They advertise a good price on a pre-owned to get you to show up. Then they throw in a mandatory $1487 "dealer package" fee, which is completely bogus (60 day paint protection??" They refused to accept any offer even close to their own advertised price + TT&L. They had the gall to tell me most dealers charge MUCH more in dealer fees, some as much as $8,000. How stupid do they think I am?? Crooks.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

It's regrettable to hear that you feel this way about your recent experience. We understand your frustration. We value honest feedback from our customers as it helps us improve our processes. We would appreciate the opportunity to discuss your experience further and address your concerns directly. Please contact Derrek Hooser, our Sales Manager, at Dhooser@ReliableChevrolet.com so we can work toward a better resolution.

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Maximum rating = 5

About Reliable Chevrolet

Reliable Chevrolet is one of the premier Chevrolet dealerships in Dallas Texas specializing in sales for Chevy and GM Brands. Conveniently located at 75 & Arapaho in Richardson Texas. Visit us for your new or pre-owned vehicle purchase service maintenance and repairs GM Parts and GM Accessories and collision repair. Serving North Texas DFW Metroplex located next to Plano Allen Garland Mesquite McKinney Grapevine Ft Worth Arlington and Dallas Texas. Welcoming all previous Showcase Chevrolet Dallas customers.

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