800 N. Central Expy.
Richardson, TX 75080
Sales: 214-306-8427
Used Cars: 214-736-4425
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:00pm |
| Tue | 7:00am – 5:00pm |
| Wed | 7:00am – 5:00pm |
| Thu | 7:00am – 5:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Richardson, TX that carry Chevrolet
Overall Rating:
3.3 (out of 5)
92% recommend this dealer
1365 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I read a review on this site about Reliable Chevrolet
I read a review on this site about Reliable Chevrolet that was exactly what I as I experienced yesterday. We came to test drive a used truck that was priced at 14,750. There was an additional "conditioning fee" and "windshield / key fob battery" warranty of almost 2,000 dollars that was not revealed until I drove over an hour to get there. There were about 12 pictures online of the truck that conveniently left off the dent on the left rear quarter panel. The sales manager Mario did not come to talk to us until we were leaving. He wanted us to sign a paper for a reduced price. I said with the damage to the bumper and the paint flaking that I would pay 12,000 and confronted Mario about advertising a lower price online and he dropped the additional fees. I told him that there was another truck nearby that I was looking at and we may be back tonight. I also confronted him about taking pictures of the truck without showng the dent. One picure was of the affected area with the damaged cropped out. The salesman Daniel said that he would be there until 6:00 pm. I told both Mario and Daniel that I would be back or call him one way or the other by 6:00 and called Daniel by 5:45 leaving 2 messages. We walked back in the dealership by 6:00 pm. Daniel was gone. We spoke to Mario who said he wouldn't honor the lower price that I wrote on the paper and signed because we had left to see the other truck. But, He said he would give me the original advertised price. Classic bait from a used car dealer. Daniel said that if they didn't adverise the lower price that no one would come in and that all the car dealers in Dallas do it. Mario said "Well the trucks are marked as is". I said "yes, but you cropped the dent out of the picture!" He said "he would never do that!". All evidence to the contrary. The whole conversation and experience seemed sketchy. I would advise buyers to ask all the questions before they make the drive.
Dealer Response
Thank you for sharing such a detailed account of your visit. Our goal is always to provide clear and transparent information about our vehicles and pricing so customers can make informed decisions. Feedback like yours helps us reflect on our processes and improve the buying experience. For further questions or support, please reach out to Derrek Hooser, our Sales Manager, at Dhooser@ReliableChevrolet.comso we can assist.
Maximum rating = 5
Outstanding customer service was provided by Advisor Bill
Outstanding customer service was provided by Advisor Bill Mullin. He is a great guy and I trust him to take care of the servicing of our Chevys. He doesn't try to sell me something that isn't necessary and he answers all of my questions to my satisfaction.
Dealer Response
Thank you for your review! We truly appreciate you taking the time to share your positive experience with our service department. It's wonderful to hear that you received exceptional customer service and that you feel confident in the care your Chevrolets receive. Having a trusted advisor who provides honest recommendations and takes the time to thoroughly answer your questions makes all the difference in building lasting relationships with our valued customers. Your feedback about receiving straightforward service without unnecessary upselling reflects our commitment to transparency and putting our customers' needs first. We're grateful for your trust and look forward to continuing to serve you and your vehicles.
Maximum rating = 5
AMAZING SERVICE!
AMAZING SERVICE!! Online quote and then the purchase, and I was treated as A FRIEND!!
Dealer Response
We deeply appreciate your wonderful feedback about your experience with us! It brings us great joy to know that you found our service outstanding from the online quote process through to your final purchase. We are thrilled that our team made you feel welcomed and valued like a friend throughout your visit. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. Thank you for choosing Reliable Chevrolet, and we look forward to serving you again in the future!
Maximum rating = 5
Reliable Chevrolet is one of the premier Chevrolet dealerships in Dallas Texas specializing in sales for Chevy and GM Brands. Conveniently located at 75 & Arapaho in Richardson Texas. Visit us for your new or pre-owned vehicle purchase service maintenance and repairs GM Parts and GM Accessories and collision repair. Serving North Texas DFW Metroplex located next to Plano Allen Garland Mesquite McKinney Grapevine Ft Worth Arlington and Dallas Texas. Welcoming all previous Showcase Chevrolet Dallas customers.
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