A member of the Cars.com family
A member of the Cars.com family
3940 Pasadena Fwy
Pasadena, TX 77503
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 12:00am |
| Tue | 7:00am – 12:00am |
| Wed | 7:00am – 12:00am |
| Thu | 7:00am – 12:00am |
| Fri | 7:00am – 12:00am |
| Sat | Closed |
See all dealerships near Pasadena, TX that carry Chevrolet
Overall Rating:
4 (out of 5)
73% recommend this dealer
73 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Monument Chevrolet is the GOAT IN SALES & SERVICE
Monument Chevrolet is absolutely head and shoulders above any other dealership in the greater Houston area.
Dealer Response
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. **Client has requested no signatures**
Maximum rating = 5
The Best
Always great service thank you for all you do?I always come here where customer service is always great!!
Dealer Response
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. **Client has requested no signatures**
Maximum rating = 5
Worst experience ever!
Purchase a used car in September, 2021. 3 weeks later the low oil light came on. There was less than a quart of oil in the engine. I had to wait 2 months for my license plates to be sent to me and wound up having to go and pick them up even thou my sales agent repeatedly told me he had or would send immediately multiple times. Since having car 5 months multiple issues have come up including electrical issue, sensor issues and more. It is now in the service department but not sure how much the extended warranty they sold me is going to cover. Worst experience I have had buying a car in the aftermath. Would not recommend this dealership at all at this point. Waiting to see if they are going to work with me or if I am just stuck.
Dealer Response
Thank you for taking the time to share your recent experience at Monument Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you.
Maximum rating = 5
Monument Chevrolet is one of the premier Chevrolet dealers in Pasadena Texas and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Chevrolet parts and Chevrolet service departments in the city of Pasadena Texas. Monument Chevrolet provides the city of Pasadena Texas with the #1 Parts Team in the Pasadena area.
In today?s world words like "quality" and "trust" get thrown around like yesterday?s newspaper. But at Monument Chevrolet we believe in integrity and giving the customer a good value for their hard-earned money.
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