Coleman Chevrolet in New Boston including address, phone, dealer reviews, directions, a map, inventory and more

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510 Addison St
New Boston, TX 75570

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Coleman Chevrolet

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

148 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Beware of unwanted and known added costs.

Reviewed by Unknown from Dallas November 30, 2021

Looking at buying a brand new $60k truck. Look for trucks on Chevys website. Has $59k, go to their website and it is $65k. I start asking questions, they added $2000 steps (Chevy prices them at $964). Then some other stuff for another $1000. Then an additional $3000 for mark up on a pretty normal truck!!! Beware and look at your paperwork to ensure they havent added in extra fees!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Beware

Reviewed by honest buyer, easy going from Yucaipa, CAOctober 13, 2021

Coleman Chevrolet saleman John Clack called me to order a 2022 corvette. filled out credit ap, copy drivers license and proof of insurance and $2500.00 deposit. Waited 3 months. vehicle being shipped. I called them and they told me they would not sell to. and that was it. explained i waited 3 months but no they would not sell and that was it. and credited my deposit. I feel they were going to sell to someone else. For more money. they just washed their hands of it. So if you want a good customer service and take care of you i would suggest going to another chevrolet. this is bad business. I even told them i have a friend living in Texas and i would have him buy it. And they said no and that was it. I hope this never happens to you. I will put a bad review on every web site that I can so this does not happen to anyone else. I have tried to call the owner of the dealership and they always transfer me to a salesman or service department. Just a run around. I am waiting to get a message from the owner if he cares about customer service. And bad reviews. They used my money to order the corvette. And i was paying $6000.00 over MSRP. I feel they found someone to pay more money so they decided not to sell to me. Still no call from the owner or someone to explain why they would not sell to me. Remember this if you buy from them. they may change things.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

This is not the experience we strive to provide for our customers. We would like to discuss your visit further so that we can move forward in a positive direction.Please contact us at your earliest convenience.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not use Coleman Motors

Reviewed by Pete Reed from Texarkana TexasOctober 22, 2020

Do not trust their service department especially the service manager. They will lie to you. Charge you for expensive parts that do not even repair the problem. Then lie to cover themselves. We paid over $1300 to get our truck fixed. And the very next morning after we picked it up it was still having the same issue. Took it back. When we got it back again the “repair” only lasted three days before the truck still had same issue. Basically they kept the truck almost 30 days. Charged us a ridiculous amount of money. And didn’t even fix anything. We still had to get it repaired at another place. They wouldn’t even give us our old part back to get it checked. We are now in the process of small claims court. These people are a joke. They will not be honest with you. And if you have any problems they will not work with you. Stay far far away.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We understand that this issue is still at large. Our Service Representatives offered a $500 Service Credit or $750 towards a newer vehicle. The customers refused both offers. In addition, we attempted to find a resolution with the customer, but was refused at every venture.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Coleman Chevrolet

Coleman Chevrolet in New Boston TX has been serving drivers from all over the Tri-state area for over 16 years. Customers come to us for affordable dependable quality vehicles and because Coleman Chevrolet has some of the best financing plans in Texas.

Contact us now to schedule your test drive! Our Chevrolet specialists work hard to put you behind the wheel of a reliable vehicle that best suits your needs and preferences. Ask us about our easy to understand Chevrolet lease and auto loan programs. We always look forward to helping & answering any questions or concerns you may have. Contact Shivik Sharma Internet Sales Manager Today!

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