204 E 16th St
Mount Pleasant, TX 75455

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Sales: 877-365-6914

Used Cars: 903-218-7360

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 9:00am – 12:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Sandlin Motors

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Took truck in with ABS light on.

Reviewed by Ernest Watson from Gilmer TexasJuly 19, 2025

Took truck in with ABS light on. I payed the 176.00 diagnoses fee. After problem located they would have to order part to fix. I would have not thought a thing about this but everyone customer in waiting room was told same thing. This seems like the dealership is not keeping parts to make customers have to return and have to pay for labor twice. I will not be returning in the future.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Customer Service

Reviewed by Max C Pruss from Pittsburg, TxMay 20, 2022

Had issues with what turned out to be a transmission change, although I did not purchase from Sandlin they treated me as good as family. Sarah in service dept was exceptional. It was some what of a shock to discover what I thought was a miss was transmission. She explained what she could do and cost involved. It’s the people that make the dealership and after discussing with dealership I did buy truck from I could see what a difference people make on how customer is treated. Sarah is a asset to Sandlin Chevy. Thanks to her they did the work needed on time & on budget. Very professional, they/she made a unpleasant situation a positive experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Outstanding Customer Service

Reviewed by David Garrett from My Pleasant, TxMay 12, 2022

Had one of the BEST interactions with Sandlin Motors Service department. Out standing customer service every time I have visited. Sandlin has ?stolen? me from the dealership I purchased my vehicle from. I will never go back. Sandlin Motors has and will have all of my business from this point forward. I wanted to thank Sandlin for allowing me to use my Military discount it is a BIG thing with me. Thank you guys and gals once again.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Sandlin Motors

Sandlin Motors has long been a fixture in Northeast Texas. They have been providing automobile sales and service to this area for over 85 years. The history rich company has remained true to the family principles of honesty, integrity, and respect which were instilled by Mr. Bob Sandlin.

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