Gene Messer Chevrolet in Lubbock including address, phone, dealer reviews, directions, a map, inventory and more

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1302 S. Loop 289
Lubbock, TX 79412

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Sales: 806-589-1408

Used Cars: 806-589-1339

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gene Messer Chevrolet

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

188 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I recently had a pleasant used car buying experience with...

Reviewed by irod87November 02, 2021

I recently had a pleasant used car buying experience with this dealership. The salesman Julian was attentive and stayed on top of the deal while the details were being worked out. I was given a fair trade-in amount. The finance manager was also efficient. Overall I would buy from again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your kind words for Julian! We are thrilled that you had such a pleasant car buying experience here with us! We thank you for your business and look forward to your next visit!

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Honesty and great used cars

Reviewed by Teresa from Lubbock,TxOctober 09, 2021

Went in for an oil change.Turned out my daughters starter went out as well.Ronnie had it checked out twice.It was going to cost $600😳 Told me about care care credit.I qualified.We left the car to get fixed.About 15 min later Ronnie called and said it was a loose wire on the bottom instead.Thank you all for your honesty and saving my daughter $600.Ronnie you are an amazing represenative! I've bought 2 good used vehicles from there.I think its time for a 3rd.Once again thank you all for your honesty.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gene Messer Chevrolet Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Good to do Business with

Reviewed by Steve Clark from Lubbock,TX.October 02, 2021

The management at Gene Messer and Bob New treated me with respect and I would highly recommend them to anyone looking for a new or used vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Steve, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Gene Messer Chevrolet Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gene Messer Chevrolet

Gene Messer Chevrolet offers an outstanding selection of New and certified pre-owned Chevrolet cars trucks and SUVs. We also offer excellent Chevrolet Service Parts and Accessories. Gene Messer Chevrolet is a part of the Gene Messer Auto Group with access to practically every new car franchise made. Gene Messer Chevrolet has moved into a brand new state-of-the-art building and facility just NW of the intersection of I-27 and Loop 289. Plus Gene Messer Chevrolet operates the Gene Messer Accessories store on 50th and Utica Ave in Lubbock with thousands of truck accessories!

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