1302 South Loop 289
Lubbock, TX 79412

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Sales: 806-589-1408

Used Cars: 806-589-1339

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 7:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gene Messer Chevrolet

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1035 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealer took care of the radio update in a timely

Reviewed by PatschkemJanuary 23, 2026

The dealer took care of the radio update in a timely matter . Was satisfied so far

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

There’s was an issue with tire lugs not tightened to spec

Reviewed by d_charoJanuary 22, 2026

There’s was an issue with tire lugs not tightened to spec but the shop manager did everything right to correct issue.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My experience was awesome and Eric was a great salesman

Reviewed by Tim McCabe from Lubbock, TexasJanuary 22, 2026

My experience was awesome and Eric was a great salesman to work with. He was patient and not pushy during the buying process. I would recommend him to family and friends.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your wonderful review, Tim! We're thrilled to hear that you had an awesome experience at Gene Messer Chevrolet and that Eric made the buying process enjoyable for you. We appreciate your recommendation to family and friends, and we look forward to serving you again in the future! Sincerely, The Gene Messer Chevrolet Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Gene Messer Chevrolet

Gene Messer Chevrolet offers an outstanding selection of New and certified pre-owned Chevrolet cars trucks and SUVs. We also offer excellent Chevrolet Service Parts and Accessories. Gene Messer Chevrolet is a part of the Gene Messer Auto Group with access to practically every new car franchise made. Gene Messer Chevrolet has moved into a brand new state-of-the-art building and facility just NW of the intersection of I-27 and Loop 289. Plus Gene Messer Chevrolet operates the Gene Messer Accessories store on 50th and Utica Ave in Lubbock with thousands of truck accessories!

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