Family Chevrolet in Laredo including address, phone, dealer reviews, directions, a map, inventory and more

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3701 E Saunders St
Laredo, TX 78041

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Reviews of Family Chevrolet

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

182 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

No help

Reviewed by Jesse from Laredo, txSeptember 06, 2019

Went in to buy a 3rd car in the past year, and the sales manager james begwin didn't want to match or even try to beat what was offered to me in San Antonio, So I had to take my business over there, but the sales rep Orlando was great and tried everything to keep me there, too bad he has thi work at a place Lee that. I will never purchase another vehicle there and would not be recommending family and friends. And they say keep your money in Laredo, I would if you wanted it.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Experience

Reviewed by Segovia, Ashley M from Laredo, txJune 07, 2019

They always provide Excellent service! Definitely would recommend to others.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Thank you for choosing Family Chevrolet! Shawn Young Customer Experience Manager

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Joel Leal

Reviewed by Joel M Leal from Laredo, TXDecember 19, 2018

my experience has been excellent, i am very satisfied with the service provided, i am recommending friends and family.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Family Chevrolet and we hope to see you again.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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