Cavender Chevrolet in Laneville including address, phone, dealer reviews, directions, a map, inventory and more

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5555 W Bear Drive
Laneville, TX 75667

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Sales: 210-640-1208

Used Cars: 210-640-1320

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 4:00pm

Reviews of Cavender Chevrolet

Overall Rating:

3.8 (out of 5)

66% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Updating my post to add the sales office is the absolute...

Reviewed by JessecaJuly 25, 2021

Updating my post to add the sales office is the absolute worst and a waste of time. We tried to give them another chance after their original xxxx up of stereotyping my husband and I and now my mother in law. Highly recommend North Park Chevy compared to here. Always highly recommend the service department at Cavendar they’re apparently the only ones who do their job there and take customers serious. Billy and Richard are the only reason we continue getting our trucks serviced here. 2 ratings 5 stars as always to the service department they always go above and beyond 0 stars for sales who seem to treat customers by stereotypes. Have yet to hear from the sales rep.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Jesseca, providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Cavender Chevrolet Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

erasmo617@gmail.com

Reviewed by ERASMO REYES JR from POTEET, TexasApril 16, 2021

I was very impressed with the personnel. They were courteous, expedient, and very willing to listen to what I had to say.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Erasmo, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Cavender Chevrolet Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

If I could give this dealership a zero I would in total...

Reviewed by Juliaespinoza0719April 14, 2021

If I could give this dealership a zero I would in total the whole Cavender company has been nothing but lies run around cannot give us a straight answer no one calls back no one wants to help when we have been trying to see what we can do to purchase another vehicle for our family they have basically just giving me the runaround and the person we need to speak with never there is never in the office I mean come on there has to be more than one person that can give me answers and Who can tell me a simple yes or no if a deal can be done I will never deal with this dealership again y’all have given me the worst experience I could ever imagine then the sales man had the near edge accused A toddler of taking the keys off his desk when he can’t even reach.. then coming to realize another salesman took them off his desk and didn’t have the decency to apologize to my husband and myself. so if you all want the runaround if you have challenged credit stay as far away from this place they paint a pretty picture but it’s all LIES!!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your recent experience at Cavender Chevrolet, Julia. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Sincerely, The Cavender Chevrolet Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Cavender Chevrolet

"Treating you like family" continues to be the objective at Cavender Chevrolet. The Cavenders are always available for their customers and invite personal contact from them. Stuart Cavender is the Owner-Operator at the Chevy dealership and is personally available daily. The Cavenders take an active role in the community and have been featured in People Magazine for their civic contributions. "Giving back" to the community has been a trademark for the Cavenders for four generations and over eighty years.

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