802 N Key Ave
Lampasas, TX 76550

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Jim Hoffpauir, Inc.

Overall Rating:

3.8 (out of 5)

74% recommend this dealer

34 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Easy to work with, friendly, met all expectations goes

Reviewed by terryOctober 20, 2025

Easy to work with, friendly, met all expectations goes above and beyond for all customers

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The communication was horrible.

Reviewed by JULIE OTIS from Lampasas, TXApril 15, 2025

The communication was horrible. The salesman did not communicate with us about the pricing of the vehilce or the vehicle itself. We drove over 30 min three times, and left without the new vehicle. When the deal did not happen, the salesman stood in the doorway with my vehicle keys, questioning on why the deal did not happen. There was no negotiation on the price. Once we caved to your price and signed the paperwork, I was contacted for three days of missing keys and paperwork. I will not be going back to purchase a vehicle and when I am asked about where I bought my vehicle, I will advise against it. The service department is good, will recommend the service department.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Julie, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Hoffpauir, INC. (512) 556-6285

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I have worked with this dealership for the past 20 plus

Reviewed by SallyeDecember 04, 2024

I have worked with this dealership for the past 20 plus years. I always go to Bryan Kinsey when I need a new auto. He always finds what I am looking for. Great to work with.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim Hoffpauir, Inc.

What makes Jim Hoffpauir different? An established Lampasas Killeen and Austin Chevrolet Buick and Cadillac dealership for 50 Years we are committed to our customers and the new and pre-owned cars and trucks we sell. Visit our sales service or parts departments and you can literally feel the difference in your experience compared to any other Austin Chevrolet dealership. We couldn't have stuck around this long...if we were steering you wrong!

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