All American Chevrolet of Killeen in Killeen including address, phone, dealer reviews, directions, a map, inventory and more

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1802 E Central Texas Expy
Killeen, TX 76541

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Sales: 254-459-4564

Used Cars: 254-613-2158

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of All American Chevrolet of Killeen

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

418 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

No stars and soldiers please beware! Service dept is...

Reviewed by Darci.toddSeptember 16, 2021

No stars and soldiers please beware! Service dept is terrible, when you are able to get in touch with them. They are misleading and not forthright. My sons vehicle was suppose to be there 10-12 days. We are on day 16 and they say...Maybe Monday, which will bring us to day 20. They barely answer his calls and when they do they are not truthful. They say they have no loaners. The truck is less than 1 year old. They have not provided a rental, which they said they would. Looks like they are only interested in selling vehicles and not caring so much about servicing them or leaving soldiers without a method of transportation for a ridiculous amount of day. If what we have experienced thus far is any reflection of the quality of work they do, I have serious concerns. If we ever get the truck returned I will have it checked out to ensure the work isn't as subpar as they appear to be.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Darci, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Leslie Todd, Service Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dealership is awesome! Need service go see Cody at the...

Reviewed by Manukan77September 09, 2021

Dealership is awesome! Need service go see Cody at the service department! He will take good care of you! Friendly environment, good customer service thanks!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Leslie Todd, Service Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.2 (out of 5)

They are not true to their words so please beware...

Reviewed by carterhouse6August 12, 2021

They are not true to their words so please beware

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Austin Bitner | General Manager

Overall Experience 3

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About All American Chevrolet of Killeen

At All American Chevrolet of Killeen located near Fort Hood Georgetown & Harker Heights we stock a large selection of used cars and trucks to fit every budget. If you're interested in a dependable and affordable used car we recommend our inventory of GM Certified Used Vehicles. These vehicles pass meticulous inspection to meet GM's demanding standards for quality. Many of our used cars and trucks are in such good shape they could be considered "like new." Visit our Killeen used car dealership and drive home in one of our used cars today!

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