Patterson Chevrolet

Chevrolet New Car Dealership in Kilgore, TX

1611 US-259 BUS
Kilgore, TX 75662

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Reviews of Patterson Chevrolet

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I bought a Jeep from this dealership over 2 years ago

Reviewed by SUSAN WEAVER from Kilgore, TXJuly 15, 2025

I bought a Jeep from this dealership over 2 years ago that only came with 1 key fob. I got a call from Drew late June 2025 that they had found my 2nd key for that car. My intention was to only run over and get that other key. While I was there I asked Drew if he could lower my payments. At the end of our conversation I was out of the Jeep and into a 2025 Chevy Trax and cheaper payments. I'm also much happier with my new Trax.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us, Susan! I'm thrilled to hear that you were able to secure your second key fob and that Drew was able to assist you in making the switch to a 2025 Chevy Trax with lower payments. Your happiness with your new Trax means a lot to us at Patterson Chevrolet. We appreciate your feedback and hope to see you again soon for any future needs! Sincerely, Sharon Staehs, Community Liaison - sstaehs@pattersonkilgore.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service

Reviewed by Simpson, Tracey from Kilgore, TXNovember 23, 2022

Tammy and the service guys provided exceptional customer service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Simpson, Tracey and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Sharon Staehs, Community Liaison - sstaehs@pattersonkilgore.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Buying a used truck

Reviewed by Richard Burris from KilgoreMarch 30, 2021

My nephew needed a truck and needed one in a certain price range Zac Barnes called me within 2 or 3 days after I called him with our specific needs. He was very professional and caring. Well I took my nephew down to the dealership after Zac called me back and he absolutely loved it.. If you're interested in a new or used vehicle go see Zac at Patterson Chevy in Kilgore.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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Chevrolet

Blazer, Blazer EV, Colorado, Equinox, Equinox EV, Malibu, Silverado 1500, Silverado 2500, Silverado 3500, Silverado EV, Suburban, Tahoe, Trailblazer, Traverse, Trax
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