825 E Fair St
Kaufman, TX 75142

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Sales: 972-535-8014

Used Cars: 855-266-1089

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Brinson Chevrolet

Overall Rating:

3.9 (out of 5)

75% recommend this dealer

40 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They lied about the abdominal reading.

Reviewed by Marvin Roberts from Terrell TexasJuly 17, 2025

They lied about the abdominal reading. They said the car had 66 miles but it has 1035 miles

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Keith Mills took great care of my mom, did the whole

Reviewed by Jkaufman8426June 25, 2025

Keith Mills took great care of my mom, did the whole thing over the phone with ease.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a vehicle from this dealership and within 40

Reviewed by JenniaadamJune 17, 2025

I purchased a vehicle from this dealership and within 40 days, it broke down three times — each time going into limp mode, making it unsafe and undrivable. After the second breakdown, the car had to be towed back to the dealership, where it sat for 29 days with minimal communication from the service department. When I finally received an update, I was told the issue was a “fluke.” I was skeptical, but gave them the benefit of the doubt — only for the vehicle to break down again shortly after I picked it up. At that point, all professionalism disappeared. The owner/general manager, who initially seemed helpful, quickly became unresponsive and completely stopped communicating with me. The service department ignored my emails and refused to answer or return my calls. As a paying customer who bought a car in good faith, this entire experience has been exhausting and unacceptable. Save yourself the stress and take your business elsewhere. This dealership does not stand behind their vehicles or value their customers once the paperwork is signed.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Brinson Chevrolet

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

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