Lone Star Chevrolet in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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18900 Northwest Fwy
Houston, TX 77065

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Sales: 866-972-4843

Used Cars: 888-379-8762

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Lone Star Chevrolet

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

1039 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Waiting on a loaner car , Chevrolet is good sometimes but...

Reviewed by Ivette.Mendoza November 17, 2021

Waiting on a loaner car , Chevrolet is good sometimes but ,the customer service is good but the repairs are awful. Every week I have to take my car in . Right now I’m wai on a loaner.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Ivette, We’re so sorry to hear about your poor experience and would love to connect with you. Please contact Johnnie Smith at 281-517-7000 in order for us to rectify this situation.

Overall Experience 3

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kind people working there thanks to all of them I really...

Reviewed by jimenez Edwin November 08, 2021

Kind people working there thanks to all of them I really appreciate them love you guys

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Jimenez Edwin, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to the team here at Lone Star Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Y’all did a good job I am happy with your service...

Reviewed by ItalianladyOctober 21, 2021

Y’all did a good job I am happy with your service department I am always pleased

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Italianlady, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lone Star Chevrolet. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Lone Star Chevrolet

Why do more people buy at Lone Star Chevrolet than any other Chevy dealer in Houston?

#1 Chevrolet Truck and Certified used dealer in the United States!

Over 75% of our guests are repeat customers or referrals a direct reflection of our terrific service and competitive pricing.

We are one of very few dealers in the nation and the only Chevy dealer in Houston to have won the prestigious General Motors Dealer of the Year award 11 years and counting. This award is only given to dealers who have demonstrated a commitment to customer satisfaction in sales and service.

We are honored to have an A+ rating with the Better Business Bureau!

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