17800 North Fwy
Houston, TX 77090

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Sales: 877-884-5027

Used Cars: 877-878-2066

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Group 1 Chevrolet Spring

Overall Rating:

4.2 (out of 5)

80% recommend this dealer

1926 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Started out great then went to crap.

Reviewed by Roy Smith from Tulsa, OklahomaNovember 29, 2025

Started out great then went to crap. No communication, was talked down to and no follow up. Had to call three times and no return call, then finally got ahold of someone. Vehicle not ready when promised, not even close.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for bringing this to my attention. I will be looking into this and reaching shortly. Brandon Valdez Service Director Office: 281-784-5056

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Still having transmission issues.

Reviewed by Jesus from Hockley, TexasNovember 29, 2025

Still having transmission issues. Have brought truck twice for repairs and st does the same thing. I will bring the vehicle back for repairs for a third time. Hopefully they can find the problem.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

I'm sorry to hear about this and thank you for bringing this to my attention. Please contact me directly. I will personally make sure this gets resolved.   Brandon Valdez Service Director 281-784-5056

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Had warranty work done on my vehicle.

Reviewed by reddatl28November 29, 2025

Had warranty work done on my vehicle. The claim provider totally miss handled my issues which lead to an additional $600 cost out of pocket. Best advice is avoid the extended warranty program from dealerships and find your own.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I am sorry this happened to you. Unfortunately, we are not in control of the extended warranty company policies and procedures. Please let us know if there is anything we can do to assist further. Regards, Rodney Crow General Manager Office: 281-784-5002

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Group 1 Chevrolet Spring

Group 1 Chevrolet Spring is your trusted Chevrolet dealership in Houston and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. Buy. Sell. Be Happy - Ask us about AcceleRide and drive off in your dream vehicle today!

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