Gabriel/Jordan Chevrolet Cadillac in Henderson including address, phone, dealer reviews, directions, a map, inventory and more

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1704 Kilgore Dr
Henderson, TX 75652

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Sales: 903-655-9241

Used Cars: 903-655-9237

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Gabriel/Jordan Chevrolet Cadillac

Overall Rating:

3.9 (out of 5)

67% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.6 (out of 5)

Nice people, but….

Reviewed by SkyeDavis from Kilgore, TXAugust 04, 2021

Nice truck but watch out for the vin etching! The Portfolio Protection doesn’t tell the dealer what to charge! It is up to them! We were charged $499.00. Brought down to $299.00 because I inquired and had knowledge. Nice group of people but I guess too many just want to take your last cent!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

HI Skye- I don't show you've ever purchased anything from our location. We do discount the etch sometimes to try and put a car deal together for our customers. The etch isnt anything hidden and is disclosed on the very first presentation of numbers for a vehicle. If you would like to discuss this further feel free to call me anytime at 903.657.2506 Thanks, James T.

Overall Facilities 5

Customer Service 4

Buying Process 3

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

I HAVE CHECKED EVERYWHERE FOR A PICK UP AND SHANNON HAHN...

Reviewed by LowanaJune 15, 2021

I HAVE CHECKED EVERYWHERE FOR A PICK UP AND SHANNON HAHN WAS SO HELPFUL. SHE WENT ABOVE AND BEYOND TO GET ME WHAT I WANTED.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.5 (out of 5)

Buyer

Reviewed by Verna D McClelland from RuskFebruary 23, 2021

It is our opinion that the dealership misled us on the 2020 truck. We wanted the 6.2 liter and got the 5.3 liter and wanted a GM extended warranty and got a generic one. Will never trade with these folks again!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Verna- Our intention company wide is to NEVER to mislead anyone. We're sorry you feel you were misled. You purchased your 2020 new Silverado almost 7 months ago and this is the first you've brought up any indication of being misled. We would love to discuss with you further. Please feel free to call us at 903.657.2506 Thanks, James T.

Overall Facilities N/A

Customer Service 3

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Gabriel/Jordan Chevrolet Cadillac

Welcome to Gabriel/Jordan Chevrolet Cadillac Providing Henderson Texas and the surrounding areas from Kilgore to Tyler with quality new and pre-owned Chevrolet and Cadillac vehicles. We carry a comprehensive array of the latest models and our expert sales staff will help you fit one to your lifestyle. Please let us know if there is any way we can serve your automotive needs. Just call or email us if you have any questions regarding our site.

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