Classic Chevrolet in Grapevine including address, phone, dealer reviews, directions, a map, inventory and more

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1101 William D Tate Ave
Grapevine, TX 76051

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Sales: 817-912-5995

Used Cars: 817-601-9110

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:30pm
Tue 8:00am – 6:30pm
Wed 8:00am – 6:30pm
Thu 8:00am – 6:30pm
Fri 8:00am – 6:30pm
Sat 8:00am – 12:30pm

Reviews of Classic Chevrolet

Overall Rating:

3.9 (out of 5)

72% recommend this dealer

186 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I found a 2020 Camaro SS convertible. the car was...

Reviewed by jplongoriaNovember 20, 2021

I found a 2020 Camaro SS convertible. the car was advertised as super clean. traveled 8 hours and when I got there the car was not what they claimed. we went over the car and they said they were were going to make it right. they kept it there for 2 weeks to fix several things. grill, dings, and other things. they also said they were going to certify the car and later found out it did not get certified. Found this our after having to take it to the shop for repairs after having it for 2 weeks. this is not who i would ever deal with again. I should have had it inspected by a third party lesson learned. DO NOT TRUST THESE PEOPLE THEY ARE DO NOT HOLD UP THEIR END OF THE DEAL.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Classic Chevrolet's service advisor quoted a price for...

Reviewed by TomOctober 23, 2021

Classic Chevrolet's service advisor quoted a price for window parts to me over the phone. Classic Chevrolet then charged a price for the parts that was 800% higher. I was quoted $37.50 each for two after-market window regulators and charged $342.37 and $332.38, not including labor to install. Window regulators for my vehicle are available from multiple sources, brick and mortar as well as online, for less than $100. Some sources have them for under $50. Walmart has them for $63.68 (with the motor). The price I was charged was 400% higher than the price for the same item (plus the motor) at Walmart. A quick Google search verifies the true cost of the after-market parts that were sold to me for $342.37 and $332.38. I was quoted $37.50 for each part. The invoice from Classic Chevrolet shows how I was charged nine (9) times this amount. Walmart's website shows the same part (plus the motor) for $63.68. It is available at comparable prices from numerous sources. The verbal quote of $37.50 that I received from Classic Chevrolet's service advisor was similar to verbal quotes I have received numerous times from auto dealership service departments. This was my first visit to Classic Chevrolet and potentially my last, pending resolution to this complaint.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Won’t sell vehicles the e advertised for sale!

Reviewed by Kevin Coryell from Fort Smith ArkansasOctober 08, 2021

I found a pickup that I’ve been looking for on autotrader listed by this dealership. I call to set an appointment to buy the pickup, and planned on trying in my 2019 Black Ops super duty on it or paying cash and these people won’t sell the pickup because I live out of state. Claiming its title issues and COVID causing the problems. These people are a joke! Kevin and Peter the manager are horrible business men!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Classic Chevrolet

At Classic Chevrolet of Grapevine we make buying your next new or pre-owned vehicle simple and hassle-free. As the largest volume and most respected dealer in the country Classic Chevrolet has a long history of outstanding customer satisfaction and service. Our 65000 sq. ft. state of the art facility is sure to have the perfect new Chevy for you. We have an incredible inventory of used cars used trucks and used SUVs that goes through a strict multi-point vehicle inspection to make sure our customers are getting the best. For outstanding customer service and the highest quality used vehicles trust Class Chevrolet!

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