Graff Chevrolet in Grand Prairie including address, phone, dealer reviews, directions, a map, inventory and more

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1405 E Main Street
Grand Prairie, TX 75050

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Sales: 888-482-9902

Used Cars: 888-482-2680

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of Graff Chevrolet

Overall Rating:

4.1 (out of 5)

80% recommend this dealer

172 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Agreed to price of new car via text. Drove there round...

Reviewed by briggsbrinerOctober 05, 2021

Agreed to price of new car via text. Drove there round trip an hour to value trade and then after agreeing to trade they then tried to add another markup fee. Totally unprofessional and false advertising. This place is xxxx and a dump. Can see why it appears to be going out of business.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever. Tried to rip me off with a bogus...

Reviewed by DisappointedGuyAugust 09, 2021

Worst experience ever. Tried to rip me off with a bogus reconditioning fee of $3000 on a car with 4K miles. Never do business here.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.8 (out of 5)

The 90s are calling and they want their used car sales...

Reviewed by DisappointedGuyAugust 06, 2021

The 90s are calling and they want their used car sales tactics back! Went in to purchase a 2020 Elantra with 4K miles. Price advertised was reasonable, the car looked and drove fine. I had already gotten a loan because I was a serious buyer. Sales guy was new but trying hard. So what went wrong? They tried to tack on a $3000 fee for "reconditioning" on to the price of the car. Did they change the oil 100 times? Did they paint it with gold leaf? What an insane add-on for a nearly new vehicle! I've been buying cars for 30 years and have seen dealers add on fees for paint protectant, upholstery protectant, etc but NEVER anywhere near $3000!! Salesman ran back to "consult" with the Sales Manager and I just walked out. I will not do business with a company that tries to blatantly rip me off. I emailed the salesman later to tell him why and advise that he run, not walk, to another dealership for a new job.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

About Graff Chevrolet

Graff Chevrolet is proud to be an automotive leader in our area. Since opening our doors Graff Chevrolet has kept a firm commitment to our customers. We offer a wide selection variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or a used car or truck we will provide assistance to help you find financing options that fits your needs!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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