Glenn Polk Chevrolet Buick GMC of Gainesville in Gainesville including address, phone, dealer reviews, directions, a map, inventory and more

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1608 US-82
Gainesville, TX 76240

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Glenn Polk Chevrolet Buick GMC of Gainesville

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

74 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worse customer service i have ever received

Reviewed by Jess from Dallas TexasOctober 23, 2021

I have reached out to this dealership to buy a SLT they had it listed for $69,000 after speaking to Michael Mack he said that they're charging $5,000 over right now because they can. I have asked him that I have a 2021 Chevy Tahoe he asked me what I wanted for it so I told him according to KBB this is the value. His response to me was why would we pay you that when we can get it from the factory cheaper. So this is the kind of dealership this is they want to charge you extra for the vehicles they have unlocked but they don't want to pay you the market value for yours. Paul Longoria you should be ashamed for running a business like this this is more of a con than business. And having people like him it's shameful. I will not recommend anyone doing business with the dealership unless you do not mind being screwed because this dealership is prime example of doing just that. So If anyone want to see what Michael Mac has wrote me back regarding the prices feel free to reach out to me and I will be more than happy to share those with you so you can see yourself. I have absolutely no interest from this dealership anyone reaching out to me to find out what's going on because I have pretty much explained what's going on for everyone to read.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Brandon

Reviewed by Brandon from GainesvilleFebruary 08, 2021

The G-Polk Sales and Service Teams are absolutely the best ever to do business with. I highly recommend this Family Oriented Dealership, quick and easy!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Family oriented dealership is EXACTLY how we want everyone to feel, thank you Brandon. - Trent Polk

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

2021 GMC Denali 1500

Reviewed by Craig from Yukon, oklahomaFebruary 04, 2021

Maybe the seamless auto buying experience I’ve ever had!!!! Great people. Again, a very pleasant transaction and I was in and out in less than 2 hours including delivery. Will buy there again

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

we you say, "the seamless auto buying experience I've ever had"......that makes me feel very proud of my team, thank you. - Trent Polk

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Glenn Polk Chevrolet Buick GMC of Gainesville

The Glenn Polk AutoPlex family of dealerships have been family-owned and operated since 1995. We sell new CHEVROLET BUICK and GMC at this location. We also offer Ford Ram Chrysler Dodge Jeep and Fiat at our other locations. With over 800 NEW and 200 PRE-OWNED we are sure to have what you are looking for. At Glenn Polk Autoplex "We don't just ask for your business.....we earn it."

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