5915 Montana Ave
El Paso, TX 79925

Get Directions

Sales: 915-245-4074

Used Cars: 915-245-4074

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00am
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Viva Chevrolet

Overall Rating:

4.3 (out of 5)

79% recommend this dealer

306 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I’ve purchased three vehicles from this dealership, but

Reviewed by RBOctober 25, 2025

I’ve purchased three vehicles from this dealership, but this 2026 Chevy Equinox will be my last. I was very specific about what I wanted, and I trusted Anibal Santiesteban (salesman) and Miguel Estrada (sales manager) to deliver. Unfortunately, they did not. They misled me about key details—especially regarding the bow tie emblems. They assured me it would be easy and inexpensive to change them, but now I’m facing a significant cost. When I brought this up, they refused to take responsibility or correct the issue. They clearly will not stand behind their employees or their promises. On the Better Business Bureau, they aren’t accredited and are rated at a low level—D- or equivalent—which should raise red flags about their business practices. Buyers beware: • Verify every promise they make—especially about added services or parts—before signing anything. • Get all claims in writing and double-check small details like emblem swaps. They’ve supported deceptive tactics and customer-neglect, and despite years of loyalty from me, they’ve shown they won’t support their own mistakes. This is my final purchase from them. Proceed with caution and protect yourself.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very experienced sales advisor, Mr.

Reviewed by ELIDA RAMIREZ from El Paso, TexasOctober 06, 2025

Very experienced sales advisor, Mr. Pacheco made us feel very comfortable with our decision making, friendly customer service. We would recommend this dealer to family and friends.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great deals made Viva Chevy an easy choice to shop for a

Reviewed by RD from El Paso, txSeptember 28, 2025

Great deals made Viva Chevy an easy choice to shop for a new car. Customer service was awsome. Will recommend dealership to others. Fast finance process.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Viva Chevrolet

We offer all makes and models of Chevrolet cars trucks and SUVs for purchase or lease. While our main showroom is in El Paso we also serve nearby areas such as Fort Bliss TX and Las Cruces NM. Check out our website and see why we are the go-to dealership in town.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top