2111 U.S. Hwy 287
Decatur, TX 76234

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Sales: 940-539-0507

Used Cars: 940-627-2177

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat Closed

Reviews of James Wood Motors, Inc

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

3886 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service and verify helpful.

Reviewed by DWHIT007December 04, 2025

Great service and verify helpful. Was kept informed of progress throug every step. Would highly recommend

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Again, Krystal handled everything perfectly!

Reviewed by GAYLE.GOUYTONDecember 04, 2025

Again, Krystal handled everything perfectly! I truly appreciate everything she does to ensure me and my Trax are taken care of.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your great feedback, Gayle! I'm glad to hear that Krystal provided you with excellent service and took great care of you and your Chevrolet Trax. I appreciate your kind words, and we look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone and everything it was a wonderful car shopping

Reviewed by kjoh891796December 04, 2025

Everyone and everything it was a wonderful car shopping experience at your dealership from start to finish.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful feedback! I am thrilled to hear that you had a fantastic car shopping experience at James Wood Chevrolet Buick GMC Decatur. We strive to provide the best service from start to finish, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About James Wood Motors, Inc

James Wood Motors in Decatur, Texas, is a local institution with a huge heart. Offering a vast selection of new and pre-owned cars, trucks, and SUVs, they ensure every customer finds their perfect vehicle. Beyond the impressive inventory, the dealership's true distinction lies in its deep-rooted family history and unwavering commitment to the community. For generations, the James Wood family has dedicated itself to serving its neighbors. This blend of a diverse vehicle lineup and genuine investment in the community's well-being makes them a true partner and friend to the people of Wise County and North Texas.

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