1735 S Interstate 35E
Carrollton, TX 75006

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Sales: 469-677-9936

Used Cars: 469-677-9939

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Sam Pack's 5 Star Chevrolet

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

1813 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service Advisor, Jessy.

Reviewed by JudyDecember 06, 2025

Service Advisor, Jessy. Was excellent. Service was great. In and out and even received excellent service by staff making sure didnt need anything as they past by. Awesome company.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much, Judy, for recognizing Jessy in the Five Star Chevrolet service department. Total customer satisafaction and informed auto care is our focus. Reach our team at 972-389-6700 any time you need our advice. Take care, Chris Selbach, Service Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The Service Manager provided full transperancy on what

Reviewed by SERVICE MINDEDDecember 02, 2025

The Service Manager provided full transperancy on what services were needed in order for me to make a sound decision on what I believe was the best for the time. She thoroughly reviewed other things and found that my right windshield wiper needed to be replaced as I was not aware. Keeping my vehicle road worthy and upmost safe is a definite plus and this is why I choose Five Star Chevrolet over several other dealerships way closer to my residence. Keep up the outstanding friendly and always comfortable environment at Five Star Chevrolet.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, SERVICE MINDED, for taking the time to recognize the Five Star Chevrolet service team.We are focused on keeping you in a smooth and well maintained vehicle. When you need advice, don't hesitate to give us a call at 972-389-6700. We look forward to hearing from you. Safe travels, Chris Selbach, Service Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and friendly staff.

Reviewed by Agvaldez55December 02, 2025

Very professional and friendly staff. Quickly worked on my vehicle and had it ready before stated time. Clean and comfortable facility.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Agvaldez55, We appreciate you at Five Star Chevrolet. When you have vehicle questions or need another appointment, please call 972-389-6700. Our team will be ready to assist! Thank you, Chris Selbach, Service Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sam Pack's 5 Star Chevrolet

Welcome to Sam Pack's Five Star Chevrolet in Carrollton TX. Our Chevrolet dealership is the fastest growing near Dallas Ft Worth and offers a comprehensive selection of new Chevrolet cars and trucks including: Chevy Silverado Equinox Malibu Camaro Tahoe Cruze Impala Colorado Corvette Sonic Spark Traverse and Volt. If you're looking for the best Chevrolet dealer in Dallas stop by to compare sales and lease offers on new Chevy trucks and cars. Our inventory also includes plenty of used cars and Certified Pre-Owned Chevrolet trucks and cars for sale. Certified pre-owned cars include a detailed inspection and warranty.

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