1735 S Interstate 35E
Carrollton, TX 75006

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Sales: 469-677-9936

Used Cars: 469-677-9939

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Sam Pack's 5 Star Chevrolet

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

1829 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Professional, courteous, friendly staff!

Reviewed by DanFebruary 07, 2026

Professional, courteous, friendly staff!! Everyone worked together in a timely manner to help us with our purchase!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Dan, Providing professional and friendly service is our top priority at Five Star Chevrolet, and it’s rewarding to know we hit the mark for you. We truly appreciate your business and hope you’re loving your new purchase! Let us know if there is anything else you need at 972-39-6700. See you any time you need our advice. Thank you, William Mills, General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is quite literally the best car buying experience I

Reviewed by Nate ReeveFebruary 06, 2026

This is quite literally the best car buying experience I have ever had. The 5 Star Team is just that. My issue was not usual. The team at 5 Star acted with complete and total integrity as we weighed options of getting me 1000 miles in the timeline I had, for work. My family was in the car, even my dog. We were all made as welcome as houseguests while management, me and my wife navigated warranties, and roadside assist, and GM itself! Chris, Gio, Jessi, Ty, and the whole supporting cast are 11's in my book. In fact - I would really love to tell Sam, management and / or owners this whole story. It's special. I only hope ya'll do this for everyone. - Nate Reeve Nate@level7highperformance.com

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Nate, Thank you for taking the time to share this. Hearing that our team at Five Star Chevrolet acted with 'total integrity' while your family and dog were in the middle of a stressful situation truly means the world to us. We appreciate your amazing feedback and if you need additional advice, please reach our service team at 972-39-6700. Safe travels and thanks again, Chris Selbach, Service Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service again at Sam's Pack Five Star Chevrolet.

Reviewed by MaulieauxFebruary 06, 2026

Great service again at Sam's Pack Five Star Chevrolet. A Chevrolet dealership you can most definitely trust!!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, Maulieaux! We’re so glad to hear you had another great experience with us here at Sam Pack's Five Star Chevrolet. Jessy and our techs welcome questions at 972-389-6700. Don't hesitate to give us a call when you need vehicle advice. Take care, Chris Selbach, Service Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sam Pack's 5 Star Chevrolet

Welcome to Sam Pack's Five Star Chevrolet in Carrollton TX. Our Chevrolet dealership is the fastest growing near Dallas Ft Worth and offers a comprehensive selection of new Chevrolet cars and trucks including: Chevy Silverado Equinox Malibu Camaro Tahoe Cruze Impala Colorado Corvette Sonic Spark Traverse and Volt. If you're looking for the best Chevrolet dealer in Dallas stop by to compare sales and lease offers on new Chevy trucks and cars. Our inventory also includes plenty of used cars and Certified Pre-Owned Chevrolet trucks and cars for sale. Certified pre-owned cars include a detailed inspection and warranty.

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