Covert Buick GMC Austin in Austin including address, phone, dealer reviews, directions, a map, inventory and more

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11750 Research Blvd
Austin, TX 78759

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Sales: 512-961-5792

Used Cars: 512-354-4435

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of Covert Buick GMC Austin

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

910 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Auto Buying Experience

Reviewed by AARON CHEN from Round Rock, TXJune 16, 2022

This was absolutely the best auto buying experience my wife and I had. From chatting over the phone to meeting in person, Shams, our sales product specialist, had been very attentive, polite, and caring throughout the whole process. Based on our needs and wants, Shams recommended the exact car that we wanted and that we eventually purchased. He showed and explained in detail all the features of the SUV and brought us water and our son some snacks while we waited. Naturally, our 5 year old son took a liking to Shams. And Chris and Joe in financing were very helpful and courteous. They all made the whole auto buying experience easy and pleasant. We will definitely recommend Covert Buick GMC to everyone we know. And if we're ever in need of another car, we'll be returning to this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Covert Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sherry Woodyard 512-583-3416

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Superb Service Advisor

Reviewed by Lee Finch from Austin, TXJune 11, 2022

Superb service rep. Andrew gave me total confidence that the work would be accomplished correctly, and then explained and showed me what had been done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Sherry Woodyard 512-583-3416

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We were very happy with Pedro Benitez.

Reviewed by GardenMay 28, 2022

We were very happy with Pedro Benitez. I had called to get some info about a car I saw online and Pedro answered all my questions. We told him when we could get to the dealership which was on his day off, but he was happy to meet us anyway. He was very professional and polite. He answered all of our many questions, which showed his knew the car well. He has also called to see how our drive home went and if we were still satisfied, which we are.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Covert Buick GMC Austin

Covert Buick GMC of Austin is Texas's only 5th generation family-owned Buick and GMC dealer. A family tradition since 1909!

Great selection of new and pre-owned vehicles that will fit your needs! Come see us for excellent service and value!

"No One Beats a Covert Deal! Not Now Not Ever!"

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