11400 Research Blvd
Austin, TX 78759

Get Directions

Sales: 888-248-4903

Used Cars: 888-841-5925

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Reviews of AutoNation Chevrolet West Austin

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

1116 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Brand has a promise in writing see low Price upfront so

Reviewed by Robert Cantillo from Manor TexasDecember 06, 2025

Brand has a promise in writing see low Price upfront so you save time and money I spent two hours at the dealership upfront price online on the computer said $28,000 when they put his on paper vehicle went up to $33,182. No saving time no saving money, big rip off waste of my time. Also had service done just oil change tire rotation. The dealership came back told me I needed the air filter and a cabin filter. They already had it out but wanted to charge me $230. I changed both for $40 .

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great friendly service Sami listen for what I was asking

Reviewed by MillerdianaeDecember 03, 2025

Great friendly service Sami listen for what I was asking for he wasn’t pushy.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Salesman was great, informative and patient.

Reviewed by heatheraustinDecember 01, 2025

Salesman was great, informative and patient. He helped me make an informed decision and was happy to test drive each car I was interested in to make sure I was happy with my choice.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Feel free to stop by if you ever need any more help.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Chevrolet West Austin

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top