Serra Chevrolet Bartlett in Memphis including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

7850 Hwy 64
Memphis, TN 38133

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Sales: 901-805-2364

Used Cars: 901-805-2470

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Serra Chevrolet Bartlett

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

417 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)


Reviewed by David Smith from Bartlett, TNJune 10, 2022

NOT BUY A CAR FROM SERRA CHEVROLET!! If I could give negative stars I would! They were decent at first, but then turned into Sharks when we decided to back out of a car that we originally liked. We even put money down on it and we were waiting for it to be delivered when we learned that there is not enough cargo space. They refuse to give me the money I put down on it back even though the contract was not complete. They also said nothing in regards to a down payment being non-refundable. Zack, the used car sales manager, is a Shark that is only in it for money. Cecil just stood by and watched his customers get cheated out of $1,000 that is probably going to go in their pockets and then make more once they sell that car! They did not fully disclose how the procedure would work. Had they told us, we would not have put the money down on the car at that time! STAY AWAY FROM THIS DEALER!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great car buying experience

Reviewed by Barbara W. from Memphis, TNMay 09, 2022

Fred White was outstanding during the purchase of our new Colorado. He was so helpful and willing to work with us during our purchase. We are very pleased with Serra Chevrolet and will recommend them to all our friends and family.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very nice helpful with your needs also concern with your

Reviewed by Memphishome2March 15, 2022

Very nice helpful with your needs also concern with your budget really fair people thanks to Eugene Mcneal i shall buy at this dealership again and tell others i Tyrone Taylor is very happy with my purchase of a 2011 ford f 150...

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Serra Chevrolet Bartlett

Welcome to Serra Chevrolet in Bartlett Tn. Serra Bartlett is part of the Serra Automotive Group that was founded in Grand Blanc MI in 1973 by Albert M. Serra. He began with a single Chevy store and a simple customer first philosophy. Within 5 years Al Serra Chevrolet achieved Top Five dealership status in the United States and in the process fine-tuned a solid formula for growth and an unquenchable passion for success. In 1984 the Serra Family came South to Bartlett TN. Almost 30 years later Serra Chevrolet is proud to be the #1 Chevy Dealership in the Mid-South.

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