Chuck Hutton Chevrolet

My regular mechanic brought my car over September 28 2021 I’ve called and left several messages that have never been returned so I come here on November 18 to find it’s ready they aren’t sure how long and all it needed was the key fob was bad now I been waiting 2 hours to get it this place is a joke

I went to Chuck Hutton and was lied to by Donna. She quoted me a $600 price to repair a window motor. Said no one else in Memphis had the part. I guess she called every car part store in Memphis. I went to Oreilly and bought the part for 80 bucks! Then my engine light has never been on but it was on when I left. I only went there for an alignment. I had previously received an oil change by Chuck Hutton. Found out later that there was barely any oil in my car after the oil change. Donna told me that the engine light had to be on before I came in. I said no it wasn't. She argued with me that it was. Another employee who had driven my car to the back said to her and me that he DID NOT see the engine light on when I first got there. Another thing, I sat outside and watched my car sitting in the same place for over two hours. I didn't think the alignment had been done but it had. So she had me sitting there for more than three hours. They apparently had done the alignment within the first hour. I will NEVER go back there. NEVER! Donna is the worst of the worst!! She is a LIAR! She obviously works on commission. She will LIE LIE LIE! She will tell the guys in the back to do wrong things to your car. God don't like ugly. She will get hers! She is as low as they come.

they've had my car since june28th telling me that it would only take 10-12 days to get fixed. today is july 23rd. every call i have made has been ignored for at least a week. they called me back finally on the 21st to say it would be fixed on the 22nd and guess what.....well you already know since i said to day is the 23rd. worst experience ever and my family has bought 3 vehicles here. that's over.