Taylor Automotive in Martin including address, phone, dealer reviews, directions, a map, inventory and more

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11989 HWY 22 East
Martin, TN 38237

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Sales: 731-599-4665

Used Cars: 731-599-4705

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Taylor Automotive

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst Service dealership I have ever been to.

Reviewed by arod from GreenfieldNovember 15, 2018

This has got to be the worst dealership I have ever seen. The morons don't know how to do a tire alignment correctly. Put my family in danger. Got them to do a tire alignment on a brand new Ram 1500 because it needed a repair back in April of this year 6 months later my tires are bald with metal hanging out the tires with only 13000 miles on the truck. Went back to the dealership and asked to see proof of the alignment, they would not provide any and said alignments don't last forever. I told them I know alignments don't last forever, was not getting anywhere with them. Took it to a reputable tire and alignment shop and they told me that the alignment was so bad that they told me this wasn't from hitting a pot hole or even running over something. My drivers side tire was at -0.40 and My passenger side tire was -0.50 way beyond what is normal out of alignment. Both my front tires were bald four inches across on the inside were my wife and I could not see it , that is why we didn't call them out sooner. The only reason it was discovered was because a member at our church saw it because our tires were turned out instead of straight. This place has really went down hill. If you are reading this look else where to get your vehicle worked on. If I could give a zero on this review I would.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I wish they wanted to sell me a truck

Reviewed by Thomas D. from Huntsville, AlApril 10, 2018

I started 2+ weeks ago by going through what I wanted to buy with a salesman. 2+ weeks later, no "meaningful" response. Meaning after a week with no return call I finally got a "I've been sick but now I'll get on it" call. Another 8 days, no call. So I called the sales. Not in but would be given a message to call me. Guess what. No Call. Sorry, I bought my last Longhorn from Taylor but apparently I just got lucky that time.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We love our Chevrolet Silverado and Chevy Tahoe

Reviewed by Brent Harper from Sharon TennDecember 11, 2017

Service department is truly the best . Everybody in service and sales are professional knowledgeable and courteous .

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Taylor Automotive

We are a family owned business that has been in business for 40 years.At Taylor Automotive and Taylor Ford Lincoln we have a large inventory of new 2020 & 2021 car trucks and SUVs. Use our up-to-date online vehicle inventory to quickly find that new car that has been calling your name. Please feel free to give us a call our stop by and visit us in person to speak with an automotive sales' consultant. We have assisted drivers across Tennessee and Kentucky from Martin to Union City Murray and Mayfield in finding their perfect new car.

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