2340 Gallatin Pike N
Madison, TN 37115

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Serra Chevrolet Buick GMC of Nashville

Overall Rating:

3.7 (out of 5)

91% recommend this dealer

704 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always pleasant and efficient service at Serra-Nashville

Reviewed by Michele A Earl from Nashville, TennesseeOctober 21, 2025

Always pleasant and efficient service at Serra-Nashville with reasonable wait times and accommodating waiting room with beverages etc. My experience with the pre-paid maintenance has been great and I am glad I arranged for it at my time of purchase three years ago. It keeps my car running smoothly .

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Michele, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Maximum rating = 5

1.0 (out of 5)

Do NOT trust this dealership.

Reviewed by James1120September 16, 2025

Do NOT trust this dealership. I was told  by the salesman, Matt Tupa, the car I purchased was in “excellent condition.” That was a complete misrepresentation. When the vehicle arrived, it had multiple dents, scratches, and paint chips that were never disclosed. I immediately took the car to a repair shop, and they quoted me $5,000 to fix the damage. When I contacted the dealership and spoke to the Sales Manager, Ryan Dillingham, he refused to take responsibility or offer any resolution. Hiding damage and exaggerating the condition of a car is dishonest and unacceptable. Buyers beware — this dealership does not stand behind what they sell and will say whatever it takes to close a deal.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

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Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

Excellent service, Serra exceeds my expectations from

Reviewed by Rick PAugust 24, 2025

Excellent service, Serra exceeds my expectations from start to finish and their service advisors only recommend the services I need.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra Chevrolet Buick GMC of Nashville

As a premier Tennessee Buick Chevrolet and GMC dealer we have a huge selection of new and used vehicles from which to choose. Serra Nashville online and offline customers enjoy special vehicle offers every day. We offer Buick Chevrolet and GMC service & parts an online inventory and outstanding financing options making Serra Nashville the preferred dealer for Ashland City Castalian Springs Goodlettsville Hendersonville Joelton Madison Old Hickory and Whites Creek Buick Chevrolet and GMC buyers. Ready to schedule a test drive? Visit our Madison Buick Chevrolet GMC dealership in Madison TN today!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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