189 Stonebridge Boulevard
Jackson, TN 38305

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Sales: 731-868-4855

Used Cars: 888-482-1516

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Serra of Jackson

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

627 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always personable.

Reviewed by julescDecember 06, 2025

Always personable. While prices are high, they are very detailed in their reports and keep you aware of what they are doing that day. They also make you aware of anything that will need to be done in the near future. I enjoy coming to them for services to my Kia Soul!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review! We’re glad to hear you appreciate our detailed service and communication, and we look forward to seeing you again for your Kia Soul! Sincerely, Your Friends at Serra Jackson

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The people at the dealership were very helpful.

Reviewed by mflathamDecember 06, 2025

The people at the dealership were very helpful. I would recommend this dealership to people.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words! We appreciate your recommendation and look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very pleased with the service I received.

Reviewed by brodiemorganDecember 03, 2025

Very pleased with the service I received. Will be back again. Service writer and technician very helpful. Thanks.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words, Brodie! We appreciate your positive feedback and look forward to welcoming you back to Serra Chevrolet Buick GMC Cadillac in the future! Sincerely, Your Friends at Serra Jackson

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra of Jackson

Serra of Jackson TN offers many automotive products and services to our Jackson TN area customers. From quality new CADILLAC Chevrolet Buick GMC and Kia vehicles to used cars we know anyone looking for a vehicle in Jackson will likely find what they want at our dealership. We carry a comprehensive line of CADILLAC Chevrolet Buick GMC and Kia vehicles including the Chevrolet Malibu Impala Aveo Corvette Avalanche Tahoe Silverado CADILLAC CTS SRX and Cadillac DTS making us a good choice as your Jackson TN CADILLAC Chevrolet Buick GMC and Kia car dealer.

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