Jones Chevrolet Humboldt

I contacted Jones after a recommendation from a family friend. I spoke with a “general manager “ that was actually a salesman. He was very unprofessional and pushy, trying to get me in a vehicle I didn’t want, with a Ford Powetrain warranty. Upon further investigation, after asking he and another pushy salesperson point blank, I discovered it wasn’t actually a Ford warranty, it was a Jones company warranty. It’s very specific that they are the only ones that can service the vehicles, or the warranty won’t be honored. They lied twice about my interest rate. When I text them to cancel my appointment and call them out on their brazen lies, she and the man were very mad. They checked mine and my husband’s credit 62 times that day. Trying to prevent the banks from approving a loan elsewhere. The joke is on them. I got a great rate, the vehicle I wanted and I filled out a complaint with the BBB

This was my first time buying a car myself and the people were very patient, outgoing, and very nice! Thanks for my Malibu 2022! Y?all rock!

DO NOT RECOMMEND After putting down a deposit and financing the vehicle they completely sold it to someone else. Had to call them to ask where and what was going on before a Manage finally tells me they sold it to someone else...