Jones Chevrolet Humboldt in Humboldt including address, phone, dealer reviews, directions, a map, inventory and more

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3523 Eastend Dr
Humboldt, TN 38343

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Sales: 888-890-2801

Used Cars: 866-946-3104

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jones Chevrolet Humboldt

Overall Rating:

3 (out of 5)

47% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not ever go to this place

Reviewed by Kozygirl from Dyer tnApril 09, 2022

I contacted Jones after a recommendation from a family friend. I spoke with a “general manager “ that was actually a salesman. He was very unprofessional and pushy, trying to get me in a vehicle I didn’t want, with a Ford Powetrain warranty. Upon further investigation, after asking he and another pushy salesperson point blank, I discovered it wasn’t actually a Ford warranty, it was a Jones company warranty. It’s very specific that they are the only ones that can service the vehicles, or the warranty won’t be honored. They lied twice about my interest rate. When I text them to cancel my appointment and call them out on their brazen lies, she and the man were very mad. They checked mine and my husband’s credit 62 times that day. Trying to prevent the banks from approving a loan elsewhere. The joke is on them. I got a great rate, the vehicle I wanted and I filled out a complaint with the BBB

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (731) 298-2766 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Jones Chevrolet Humboldt, TN

Reviewed by TAYLOR CROUCH from Atwood,TNApril 06, 2022

This was my first time buying a car myself and the people were very patient, outgoing, and very nice! Thanks for my Malibu 2022! Y?all rock!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

DO NOT RECOMMEND

Reviewed by Jerry Turley from Hensley, Arkansas March 24, 2022

DO NOT RECOMMEND After putting down a deposit and financing the vehicle they completely sold it to someone else. Had to call them to ask where and what was going on before a Manage finally tells me they sold it to someone else...

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jones Chevrolet Humboldt

JONES CHEVROLET HUMBOLDT - WE'RE HUMBOLDT'S CHOICE CHEVROLET DEALER

At Jones Chevrolet Humboldt our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun again.

Ready to buy? Get a price quote before visiting the dealership.

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