Rusty Wallace Chevrolet in Clinton including address, phone, dealer reviews, directions, a map, inventory and more

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224 S Main St
Clinton, TN 37716

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:30pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Rusty Wallace Chevrolet

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

53 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very dishonest work by the service department

Reviewed by Matthew from JacksboroJuly 05, 2022

Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" and was starting. I tried to use AAA, but that is a whole different complaint for a different post. So a few days later a Rusty Wallace Chevrolet guy called me and stated "we can not get into the computer to fix the recall so were going to have to unlock the computer which is going to cost $128 plus tax ($138). Reluctantly I said go ahead. Fast forward, approx 1 week later they called and said "they fixed the problem and it's ready to go". So I go pick it up. When I get into the car, The engine light was on and a message that "Reduced Propulsion" was on the screen. I went back inside and they got the mechanic and manager. The manager looked up the codes and said it's the power module above the battery and they are not certified to do that (which is fine). They said Reeder Chevrolet can take care of and it should be covered by a warranty. So I drive it to work and when I get in it to leave, low and behold, It won't start and is doing the same exact thing it was doing before I took it to Rusty Wallace. So I have it towed to Reeder since they will need to fix the control module. I call Rusty Wallace Chevrolet today and tell them what happened and said I need a refund of the $138 that I paid for them to fix my car. The Manager said he doesn't think they need to refund the money because they worked on the car and was owed that money.,MM,KM Long story short they wouldn't give me the refund so I pain $138 for NOTHING. Thanks RUSTY WALLACE CHEVROLET in Clinton TN for doing HONEST business for people!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Very dishonest work by the service center!

Reviewed by M. Jarnigan from Clinton TNJuly 05, 2022

Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" and was starting. I tried to use AAA, but that is a whole different complaint for a different post. So a few days later a Rusty Wallace Chevrolet guy called me and stated "we can not get into the computer to fix the recall so were going to have to unlock the computer which is going to cost $128 plus tax ($138). Reluctantly I said go ahead. Fast forward, approx 1 week later they called and said "they fixed the problem and it's ready to go". So I go pick it up. When I get into the car, The engine light was on and a message that "Reduced Propulsion" was on the screen. I went back inside and they got the mechanic and manager. The manager looked up the codes and said it's the power module above the battery and they are not certified to do that (which is fine). They said Reeder Chevrolet can take care of and it should be covered by a warranty. So I drive it to work and when I get in it to leave, low and behold, It won't start and is doing the same exact thing it was doing before I took it to Rusty Wallace. So I have it towed to Reeder since they will need to fix the control module. I call Rusty Wallace Chevrolet today and tell them what happened and said I need a refund of the $138 that I paid for them to fix my car. The Manager said he doesn't think they need to refund the money because they worked on the car and was owed that money.,MM,KM Long story short they wouldn't give me the refund so I pain $138 for NOTHING. Thanks RUSTY WALLACE CHEVROLET in Clinton TN for doing HONEST business for people. Your AWESOME! GOOD FOR NOTHING CROOKED THIEVES!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Rusty Walace Chevrolet: I had a recall on my car and took

Reviewed by mattjarniganJuly 05, 2022

Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" and was starting. I tried to use AAA, but that is a whole different complaint for a different post. So a few days later a Rusty Wallace Chevrolet guy called me and stated "we can not get into the computer to fix the recall so were going to have to unlock the computer which is going to cost $128 plus tax ($138). Reluctantly I said go ahead. Fast forward, approx 1 week later they called and said "they fixed the problem and it's ready to go". So I go pick it up. When I get into the car, The engine light was on and a message that "Reduced Propulsion" was on the screen. I went back inside and they got the mechanic and manager. The manager looked up the codes and said it's the power module above the battery and they are not certified to do that (which is fine). They said Reeder Chevrolet can take care of and it should be covered by a warranty. So I drive it to work and when I get in it to leave, low and behold, It won't start and is doing the same exact thing it was doing before I took it to Rusty Wallace. So I have it towed to Reeder since they will need to fix the control module. I call Rusty Wallace Chevrolet today and tell them what happened and said I need a refund of the $138 that I paid for them to fix my car. The Manager said he doesn't think they need to refund the money because they worked on the car and was owed that money.,MM,KM Long story short they wouldn't give me the refund so I pain $138 for NOTHING. Thanks RUSTY WALLACE CHEVROLET in Clinton TN for doing HONEST business for people. Your AWESOME! GOOD FOR NOTHING CROOKED THIEVES!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Rusty Wallace Chevrolet

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