4595 N Lee Hwy
Cleveland, TN 37312

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Sales: 423-641-5383

Used Cars: 423-641-5424

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Don Ledford Automotive

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

215 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I didn't expect much in the beginning, But Levi and Sam

Reviewed by Brenda Barnett December 07, 2025

I didn't expect much in the beginning, But Levi and Sam were Pretty Exceptional. They everything possible to get me in the vehicle I picked, my trade was paid in full. They went the extra mile.to make these sale. I am very Happy. Thank you...

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Every person involved in the engine replacement of our

Reviewed by Swanson, Jason from Athens, TennesseeOctober 16, 2025

Every person involved in the engine replacement of our family truck should get some sort of bonus and/or recognition for saving our family vacation. They somehow pulled enough strings to get my new engine ordered, shipped, installed, and my truck back to me in about 2 weeks. That allowed us to have a vehicle large enough to tow a boat and have 4 adults comfortably riding down the road.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I always feel as if they are attentive, friendly and work

Reviewed by conniegatlinJune 12, 2025

I always feel as if they are attentive, friendly and work hard to do the best they can for me, as a customer. I highly recommend them...for the purchase...but just as importantly, the follow-up customer service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Don Ledford Automotive

We have a proud family-owned tradition of excellence and that continues today. Our goal is to be the place of choice for all of your vehicle and service needs. Whatever your needs we promise to be there for you for years to come.

Thank you for visiting

Debbie Ledford Melton

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