Bill Gatton Chevrolet Cadillac in Bristol including address, phone, dealer reviews, directions, a map, inventory and more

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1000 W State St
Bristol, TN 37620

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Bill Gatton Chevrolet Cadillac

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

106 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Purchasing My Jeep

Reviewed by Kellye Johnson from Pikeville, KYDecember 20, 2017

I had an excellent journey throughout the purchase of my new Jeep Compass. I had the opportunity to work with Robin through email and texting to seal the deal. She was great to work with. She was not working the only day I could make the 2 hour trip, so she handed off all the documents of the deal to another salesperson, Jason. Upon arrival at the facility, Jason met me before I could get to the building. He was also great. The finance guy was also wonderful to work with. Sorry, I can't remember your name. He was certainly a live wire. Keep me in conversation the whole time. I was in and on the road within 2 hours. Great deal.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are pleased to hear that everyone was so helpful in the purchase of your new Compass, Kellye! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities 5

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Bill Gatton

Reviewed by William Casey from Morristown tnAugust 27, 2017

Friendly folks great service highly recommended to all my friend and family.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

William, thank you so much for the positive review! We're happy to see your experience deserved five stars! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

New truck

Reviewed by Melissa chapman from Bristol vaJuly 06, 2017

Easy dealership to work with. The salesman were not pushy they let you shop and helped you as much as they could. I enjoyed my shopping experience. Dylan Ratliff my salesman was very helpful.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Melissa, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bill Gatton Chevrolet Cadillac

NEW AND USED CAR DEALER - BILL GATTON CHEVROLET CADILLAC
Bill Gatton Chevrolet Cadillac is the preferred auto dealer in Bristol TN. If you're looking for a new or used car in or we are here for you. Since 1967 we have been the preferred Chevrolet dealer in Bristol TN.
Used Car Deals
With over 150 used and certified pre-owned cars we are your preferred destination for finding exactly what you're looking for.

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