3450 Alcoa Hwy
Alcoa, TN 37701

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Sales: 865-970-9378

Used Cars: 865-970-9378

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of West Chevrolet

Overall Rating:

4.2 (out of 5)

91% recommend this dealer

293 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Worked with Joe Montgomery in the purchase of a used 2015

Reviewed by farmdoodleFebruary 07, 2026

Worked with Joe Montgomery in the purchase of a used 2015 Toyota Tacoma Sport model. He was easy to work with and truly wanted to make the buying experience as painless as possible.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Joe Montgomery "Big Country" is a pro at Customer

Reviewed by ADYFebruary 02, 2026

Joe Montgomery "Big Country" is a pro at Customer Service. Sold our 2017 Chevy Trax to West Chevrolet and Joe was a pleasure to work with. He's personable and really worked to get us the best deal. The whole process was quick and easy. Go see Joe!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Joe Montgomery was amazing.

Reviewed by rosemc74January 22, 2026

Joe Montgomery was amazing. He was a great help. He made the experience of buying a car wonderful.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Chevrolet

West Chevrolet has been family owned since 1931. Located in Alcoa TN on the Airport Motor Mile just minutes from Knoxville. We invite you to stop by where one of our friendly sales associates will show you our wide selection of both new and used vehicles give you the keys for a test drive and go over all available finance options.
Since 1931 The West family has been committed to offering affordable vehicles and providing easy service. Now we are making it even easier by including oil changes with the purchase of any vehicle for 3 years. Includes up to 9 oil changes must be performed at West and can not be combined with other offers.

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